NEOTECH
POSTECH PT-R200M Thermal Receipt Printer
POSTECH PT-R200M Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
POSTECH PT-R200M Thermal Receipt Printer
Overview
The POSTECH PT-R200M Thermal Receipt Printer is an advanced, high-end thermal printer designed for versatile applications, including retail, restaurants, and cloud kitchens. This upgraded model, an enhancement of the XP-S200M, integrates cutting-edge features like vertical printing, wall-mount capability, and intelligent cutter control to deliver superior performance and reliability.
Product Description
The PT-R200M is meticulously crafted from premium raw materials sourced from certified suppliers, ensuring durability and high-quality performance. It offers exceptional abrasion resistance, making it ideal for high-traffic environments. The new sleek shell design not only adds aesthetic value but also supports wall mounting, allowing for space-saving installation in various settings. With easy drop-in paper loading and an intelligent cutter control system, the PT-R200M simplifies operations and enhances efficiency.
Key Features
- Vertical Printing: Designed for both regular POS and kitchen printing, preventing oil, water, and dust damage.
- Wall Mount Capable: Saves space and adapts to various installation needs.
- Easy Drop-in Paper Loading: Streamlines paper replacement for uninterrupted operations.
- Intelligent Cutter Control System: Ensures precise and reliable cutting.
Product Quality and Performance
The PT-R200M stands out for its high-quality construction and reliable performance. It adheres to stringent quality standards, ensuring long-lasting durability. The printer boasts a robust cutter life of 1.5 million cuts and a printer head life of 100km, making it a dependable choice for businesses. User testimonials highlight its reliability and superior functionality in demanding environments.
Specifications
- Printing Method: Direct thermal
- Paper Width: 79.5±0.5mm
- Print Width: 72mm (adjustable by command)
- Printing Speed: 200 mm/s
- Interfaces: USB+Serial / USB+LAN
- Character Size: ANK, Font A: 1.5×3.0mm (12×24 dots), Font B: 1.1×2.1mm (9×17 dots)
- Barcode Types: UPC-A/UPC-E, JAN13 (EAN13), JAN8 (EAN8), CODE39, ITF, CODABAR, CODE93, CODE128
- 2D Barcode: QR CODE / PDF417 (USB+LAN)
- Power Source: AC 220V, 50～60Hz; DC 24V/2.5A
- Weight: 0.97 Kg
- Dimensions: 180×140×134.1mm (D×W×H)
Purpose of Use
Ideal for supermarkets, retail stores, pharmacies, restaurants, cafes, cloud kitchens, and catering services, the PT-R200M addresses the need for efficient, high-quality printing in various business environments.
How to Use
- Setup: Easily mount the printer on the wall or place it on a counter.
- Paper Loading: Use the drop-in paper loading feature for quick and easy paper replacement.
- Printing: Select the desired interface (USB+Serial / USB+LAN) and begin printing receipts or kitchen orders with ease.
- Maintenance: Follow the manual for regular maintenance to ensure optimal performance.
Supported OS/Application/Industries
- Operating Systems: Compatible with major operating systems.
- Applications: Suitable for point-of-sale systems, kitchen printing, and retail environments.
- Industries: Retail, hospitality, healthcare, and food service industries.
Benefits & Compatibility
The PT-R200M offers numerous benefits, including compatibility with various operating systems and applications. Its energy-efficient design contributes to cost savings over time. The printer's adaptability and robust performance make it a valuable addition to any business, enhancing efficiency and user satisfaction.
Warranty and FAQs
- Warranty: One-year comprehensive coverage plan.
- FAQs: Visit the Neotech product services page for detailed FAQs. For product issues, contact our sales representative for verification and potential RMA procedures.
Packaging/Weight/Dimension
The PT-R200M comes in secure packaging, with clear details on the weight and dimensions of the unit. This information helps customers understand the product's physical attributes and logistics.
Shop Today & Receive Your Delivery Across the UAE!
Experience swift, reliable delivery services across the UAE. Our commitment to punctuality and security ensures your product arrives on time and in perfect condition. Start or expand your business today with our trusted delivery services.
Best Price Guarantee
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE, and enjoy the best value for your money.
After Sales Support
Our customers are our top priority. We provide exceptional after-sales support to ensure your complete satisfaction. Contact us for any assistance or inquiries regarding your purchase.
Request for Customer Reviews and Testimonials
We value our customers' feedback. Please share your positive experiences with the PT-R200M to help others make informed decisions. Your reviews and testimonials are greatly appreciated.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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