• "POSTECH PT-R2409 Touch POS System with 15.6” and 11.6” dual display."
  • "Intel Core i5-12th Gen processor powering the POSTECH PT-R2409 POS system."
  • "Windows 11 Pro interface displayed on the POSTECH PT-R2409 main screen."
  • "Multi-port connectivity options on POSTECH PT-R2409, including USB and HDMI."
  • "Sleek white design of the POSTECH PT-R2409 with durable ABS plastic material."
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NEOTECH

POSTECH PT-R2409 (White) 15.6" Touch POS System | i5, 16GB, 256GB

POSTECH PT-R2409 (White) 15.6" Touch POS System | i5, 16GB, 256GB

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Boost efficiency with POSTECH PT-R2409 Touch POS System. 15.6" display, i5-12th Gen, 16GB RAM, 256GB SSD. Perfect for retail & hospitality.

Overview

The POSTECH PT-R2409 Touch POS System is a cutting-edge solution designed for retail, hospitality, and business environments. Featuring a 15.6” multi-point capacitive touch screen, it ensures seamless operation. Powered by an Intel Core i5-12th Gen processor, 16GB RAM, and 256GB SSD, this POS system delivers fast, reliable performance. Its dual-display capability, combined with Windows 11 Pro, ensures a user-friendly interface and enhanced customer interaction.

Product Description

The POSTECH PT-R2409 Touch POS System combines sleek design with high-end performance to meet the demands of modern businesses. Equipped with a 15.6” main touch screen and an optional 11.6” second display, this system enhances functionality and improves customer service. Its i5-12th Gen processor, paired with 16GB RAM and a 256GB SSD, guarantees smooth operation even during peak business hours. Certified with ISO 9001, FCC, CE, and ROHS standards, the POS terminal is built to last, offering reliability and robust performance.

Key Features

  • Dual Display: Features a 15.6” main touch screen and 11.6” second display for customer engagement.
  • Powerful Performance: Intel Core i5-12th Gen CPU, 16GB RAM, and 256GB SSD for seamless multitasking.
  • User-Friendly: Multi-point capacitive touch screen for precise operation.
  • Versatile Connectivity: Equipped with USB 3.0, HDMI, VGA, LAN, and audio ports.
  • Durable Design: Built with ABS plastic, ensuring long-lasting use.
  • Comprehensive OS: Pre-installed Windows 11 Pro for enhanced compatibility.

Specifications

  • Model: PT-R2409
  • Material: ABS Plastic
  • Main Display: 15.6” LCD (1366x768 or 1920x1080)
  • Second Display: 11.6” LCD
  • Processor: Intel Core i5-12th Generation
  • Memory: 16GB RAM
  • Storage: 256GB SSD
  • Ports: Serial (1), USB (4), HDMI (1), VGA (1), LAN (1), Audio (2)
  • Operating System: Windows 11 Pro
  • Dimensions: L 48.5cm x W 34cm x H 50cm
  • Weight: 9 kg
  • Certifications: CE, FCC, ROHS, CB, CCC

Supported OS/Application/Industries

  • Operating System: Windows 11 Pro
  • Applications: Ideal for retail, restaurants, hospitals, and hospitality industries.
  • Industries: Retail, healthcare, and service-based businesses.

Benefits & Compatibility

  • Efficiency: Speeds up transactions and reduces waiting times.
  • Versatility: Compatible with all major POS software.
  • Customer Interaction: Second display enhances customer engagement.
  • Sustainability: Low energy consumption reduces operating costs.

Purpose of Use

Designed for efficient point-of-sale operations, the PT-R2409 is ideal for managing transactions, inventory, and customer interactions in retail, hospitality, and service environments.

How to Use

  1. Connect the system to a power source and peripherals.
  2. Install POS software compatible with Windows 11 Pro.
  3. Use the touch interface to operate sales, inventory, or billing functions.
  4. Leverage the second display to display offers or customer-specific data.

Packaging/Weight/Dimension

  • Packaging: Delivered in a secure, export-quality carton.
  • Dimensions: L 48.5cm x W 34cm x H 50cm
  • Weight: 9 kg

Warranty and FAQs

  • Warranty: 1-year warranty covering hardware defects.
  • FAQs:
    • Can I upgrade the RAM? Yes, up to 32GB.
    • What software is compatible? Compatible with all Windows-based POS software.
    • Does it support Wi-Fi? Yes, built-in Wi-Fi is included.

Performance, Quality, Durability, and Reliability

The PT-R2409 POS system stands out for its durability and reliability. Built with ABS plastic and certified with industry standards, it ensures optimal performance even in high-traffic environments.

Best Price Guarantee

Get the best price in the UAE for the POSTECH PT-R2409. If you find a better deal, we’ll match it!

Shop Today & Receive Your Delivery Across the UAE!

Order now to enjoy fast and secure delivery across all major cities in the UAE. Don’t wait—upgrade your business operations today.

Request for Customer Reviews and Testimonials

We value your feedback! Share your experience with the POSTECH PT-R2409 and help others make informed decisions.

After Sales Support

We provide exceptional after-sales support, including technical assistance and software guidance. Contact us for any queries or maintenance tips.

Get in Touch

Have questions? Contact our support team for expert advice on product specifications, stock availability, or technical assistance.

Stock Availability

Most units are in stock. For bulk orders or special requests, confirm availability with our team to avoid delays.

Disclaimer

All information is subject to change without prior notice. Images are for illustration only. Verify specifications with our team before purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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