NEOTECH
Receipt Printer - Postech PT-R300II
Receipt Printer - Postech PT-R300II
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Postech PT-R300II: Ultra-Speed Thermal Printer
Overview
Elevate your business efficiency with the cutting-edge Postech PT-R300II, an 80mm Thermal Receipt Printer designed to meet the rigorous demands of the retail and hospitality industries. Offering unparalleled speed and versatility, it's your solution to reducing customer wait times and streamlining operations.
Product Description
The Postech PT-R300II is at the vanguard of thermal printing, delivering not just speed but intelligence and reliability. With a stunning print speed of 300mm/s, it ensures swift transaction processing, enhancing customer satisfaction. Equipped with essential features like built-in web page setup, paper near end, and black mark detection, it supports a variety of printing needs including receipts, tickets, and 2D barcodes with professional ease.
Key Features
- High Compatibility: Integrates effortlessly with EPSON ESC/POS and STAR command sets.
- Advanced Detection: Features to ensure seamless printing without errors.
- Versatile Connectivity: From WLAN to USB, adapts to your specific setup requirements.
- Ultra-Speed Printing: Exceptional speed up to 300mm/s for high-volume environments.
- Comprehensive Interface Options: Multiple interfaces ensure easy integration into any system.
- 2D Barcode Printing: Broadens your printing capabilities, supporting diverse needs.
- Direct Setup: Simplified configuration via a built-in web page.
Quality and Performance
Built for both durability and performance, the Postech PT-R300II is a testament to reliable, high-quality printing. It's recognized for its contribution to enhancing service efficiency and improving customer interactions, making it a valued asset in any fast-paced setting.
Specifications
- Speed: 300mm/s for optimized service efficiency.
- Interfaces: Diverse options including Serial+USB+Ethernet, ensuring compatibility.
- Barcode Support: From 1D to 2D barcodes, fulfilling all your printing requirements.
- Print Width: Standard 80mm, suitable for a range of receipts and tickets.
- Resolution: High-quality prints that keep your transactions professional.
Purpose of Use
Designed with retail, hospitality, and service industries in mind, the PT-R300II is the perfect choice for any business that values efficiency and reliability in their printing solutions, enhancing the checkout experience for everyone involved.
Supported Operating Systems/Applications/Industries
Its broad compatibility ensures it fits seamlessly into various POS systems and software, making it a versatile asset for businesses across different sectors aiming to upgrade their printing infrastructure.
Benefit Effect
Integrating the Postech PT-R300II into your operations not only makes your receipt printing faster and more reliable but also significantly enhances the customer service experience, marking a win for your business's reputation and bottom line.
Warranty Information and FAQs
With a strong warranty and comprehensive support, the PT-R300II stands as a symbol of quality and dependability, backed by an extensive FAQ section to assist with any operational questions.
Delivery Services (specific to the UAE)
Our commitment to your success is underscored by our prompt and secure delivery service across the UAE, ensuring your Postech PT-R300II Thermal Receipt Printer is ready to make an immediate impact in your business, no matter where you're located in the region.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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