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Receipt Printer - Postech PT-R310W-01

Receipt Printer - Postech PT-R310W-01

Regular price Dhs. 650.00 AED
Regular price Dhs. 700.00 AED Sale price Dhs. 650.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Postech PT-R310W-01: Thermal Receipt Printer for Retail and Hospitality


Introducing the Postech PT-R310W-01, a high-speed thermal receipt printer designed to enhance efficiency in retail and hospitality settings. This robust printer offers seamless integration, rapid printing speeds, and versatile functionality, making it an ideal choice for businesses looking to streamline their operations.

Product Description

The PT-R310W-01 combines speed, reliability, and adaptability in one compact unit. With USB and Ethernet connectivity, it fits effortlessly into any existing Point of Sale (POS) system. Capable of printing at speeds up to 300mm/s, it significantly reduces customer wait times. Its built-in auto-cutter and support for multiple paper widths ensure a smooth, hassle-free printing experience. Advanced features, such as barcode, graphics, and logo printing capabilities, further set the PT-R310W-01 apart as a top-tier choice for any dynamic business environment.

Key Features

  • High-Speed Printing: Up to 300mm/s for quick customer transactions.
  • USB and Ethernet Connectivity: Easy integration with existing POS systems.
  • Built-in Auto-Cutter: Ensures clean, quick cuts for each print.
  • Versatile Paper Support: Accommodates 58mm and 80mm paper widths.
  • Advanced Printing Capabilities: Prints barcodes, graphics, and logos.
  • Easy-to-Use Paper Loading: Simplifies paper roll replacements.
  • OS Compatibility: Supports Windows and Linux, with comprehensive drivers and utilities.

Quality and Performance

Crafted for demanding retail and hospitality environments, the PT-R310W-01 stands out for its durability and consistent performance. Its ability to quickly produce high-quality receipts makes it a reliable asset for businesses focused on customer satisfaction.


  • Print Speed: Up to 300mm per second.
  • Connectivity Options: USB and Ethernet for versatile connections.
  • Paper Width Compatibility: Supports both 58mm and 80mm sizes.
  • Operating Systems: Compatible with Windows and Linux.

Purpose of Use

Tailored for the retail and hospitality sectors, the PT-R310W-01 is engineered to meet the specific needs of fast-paced, customer-oriented businesses aiming for operational excellence.

Supported Operating Systems/Applications/Industries

With its broad compatibility and advanced features, the PT-R310W-01 is perfectly suited for a wide range of applications, from small cafés to large retail outlets, enhancing service delivery across the board.

Benefit Effect

Implementing the PT-R310W-01 in your business operations can lead to increased transaction speed, reduced wait times for customers, and an overall improvement in service efficiency, contributing positively to the customer experience.

Warranty Information and FAQs

Enjoy peace of mind with a 1-year warranty and access to a comprehensive FAQ section and customer support, ensuring that any questions or issues can be resolved swiftly.

Delivery Services (Specific to the UAE)

Our reliable delivery service guarantees fast and secure delivery across the UAE, emphasizing our commitment to ensuring your business receives the support it needs to thrive.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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