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neotech.ae

Receipt Printer - Postech PT-R88IV

Receipt Printer - Postech PT-R88IV

Regular price Dhs. 335.00 AED
Regular price Dhs. 380.00 AED Sale price Dhs. 335.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

POSTECH PT-R88IV-USB: Efficient Thermal Printer

Overview

Unlock the potential of seamless printing with the POSTECH PT-R88IV-USB, a thermal receipt printer engineered for the dynamic needs of retail, restaurants, grocery stores, and pharmacies. Its USB connectivity ensures rapid data transfer, while the auto-cutter feature streamlines operations by minimizing paper waste, embodying efficiency and reliability.

Product Description

The POSTECH PT-R88IV-USB distinguishes itself through its robust design and advanced printing capabilities. Designed to accommodate the high demands of modern business environments, this printer offers a high-speed printing capability of 300mm/s, ensuring transactions are processed swiftly. The integration of an auto-cutter further enhances operational efficiency, providing hassle-free receipt management. Its compact dimensions and high durability make it an invaluable asset for any commercial setting.

Key Features

  • Versatile USB Connectivity: Facilitates fast and reliable data communication with various POS systems.
  • High-Speed Printing: A remarkable speed of 300mm/s for quick transaction processing.
  • Auto-Cutter Functionality: Reduces paper waste and streamlines receipt management.
  • Superior Print Quality: Delivers high-resolution receipts at 203dpi, ensuring clarity and professionalism.
  • Broad Compatibility: Supports a wide array of operating systems including Windows, Ubuntu, and MAC OS.
  • Durable Design: Built to last with a cutter life of 1,000,000 cuts and a Thermal Print Head lifespan of 100km.

Quality and Performance

Crafted with premium materials, the PT-R88IV-USB is a testament to POSTECH's commitment to quality. It undergoes rigorous testing to ensure reliable performance, even in the busiest retail and hospitality settings. Its high-speed printing and precision cutting capabilities are designed to keep pace with the demands of fast-paced business environments, offering both efficiency and reliability.

Specifications

  • Printing Method: Thermal Line
  • Print Speed: Up to 300mm/s
  • Resolution: 203dpi (8 dots/mm)
  • Paper Width: 79.5±0.5mm, with a maximum roll diameter of 80mm
  • Interfaces: USB, with additional options for Serial, Ethernet, Bluetooth, and WiFi
  • Warranty: 1-Year comprehensive coverage

Purpose of Use

The POSTECH PT-R88IV-USB is ideally suited for businesses looking to enhance their transaction processes with efficient, high-quality receipt printing. From retail stores and restaurants to pharmacies and grocery outlets, this printer is designed to meet the diverse needs of various commercial operations.

Supported Operating Systems/Applications/Industries

Compatible with an extensive range of operating systems and capable of integrating with multiple POS software, the PT-R88IV-USB serves a broad spectrum of industries including retail, hospitality, healthcare, and more, ensuring seamless operation and enhanced business efficiency.

Benefit Effect

Incorporating the PT-R88IV-USB into your business setup not only accelerates the checkout process but also significantly elevates the customer experience through quick, clear, and professional receipt printing. Its reliability and ease of use make it a valuable addition to any business aiming to improve service quality and operational efficiency.

Warranty Information and FAQs

Backed by a 1-year warranty, the PT-R88IV-USB offers peace of mind, ensuring sustained performance and reliability. A comprehensive FAQ section is available to assist with any operational queries, providing support and guidance to maximize your printer's utility.

Delivery Services (specific to the UAE)

Experience expedited and reliable delivery across the UAE, with coverage in major cities and emirates. Our commitment to prompt delivery ensures your business operations remain uninterrupted, enabling you to focus on delivering exceptional service to your customers.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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