NEOTECH
POSTECH PT-RW11 Windows Rugged Tablet
POSTECH PT-RW11 Windows Rugged Tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the POSTECH PT-RW11 Rugged Industrial Tablet. Featuring a shockproof, waterproof design with a high-performance Intel Core processor. Ideal for tough industrial use. Learn more!
Overview
Introducing the POSTECH PT-RW11, a rugged industrial tablet designed to withstand the harshest environments. Perfect for professionals who demand durability and performance. With a 10.1" high-brightness display, Intel Core i5/i7 processor, and multi-touch capabilities, this tablet ensures reliable performance in any professional scenario.
Product Description
Reliable in Extreme Conditions: The POSTECH PT-RW11 is engineered to survive intense conditions with its IP68 rating, ensuring it remains waterproof and dustproof. Equipped with a shock-resistant frame, it's capable of enduring drops from 1.2 meters, making it ideal for use in industrial and outdoor settings.
Powerful Performance: Powered by an Intel Core i5-10210Y/i7-10210Y processor, the tablet offers seamless multitasking with 8GB RAM and a 128GB SSD for efficient storage. Its 10.1-inch display provides a 1920x1200 resolution for clear, vibrant visuals, essential for detailed tasks.
Key Features
- High-Resolution Display: 10.1-inch screen with 700cd/m² brightness for readability in bright conditions.
- Extended Battery Life: Equipped with a 5000mAh battery, it supports over 7 hours of intensive use.
- Enhanced Connectivity: Includes Wi-Fi, Bluetooth 5.0, and optional 4G LTE/5G for constant connectivity, even in remote areas.
Product Quality and Performance
The POSTECH PT-RW11 meets stringent quality standards, reflected in its MIL-STD810G and CE certifications. Performance tests show exceptional durability and reliability under stress, making it a trusted tool for demanding industries.
Specifications
- Dimensions: Weighs only 1.235 kg with a robust enclosure.
- Operating System: Windows 10 Pro, upgradable to Windows 11.
- Interfaces: Includes USB Type-C, RJ45, and POGO PIN among others for versatile connectivity.
Purpose of Use
Designed for professionals in construction, logistics, and field services, the POSTECH PT-RW11 facilitates efficient data collection and communication, enhancing workflow and productivity in any industrial setting.
How to Use
To get started with your POSTECH PT-RW11, charge the device fully, power on, and configure your Windows OS settings. Regularly clean and check the device for optimal performance. Refer to our user guide for detailed maintenance tips.
Supported OS/Application/Industries
Compatible with all major enterprise solutions and supports industry-specific applications for logistics, construction, and emergency services, making it a versatile choice for various professional needs.
Benefits & Compatibility
This rugged tablet not only withstands tough conditions but also integrates seamlessly with existing systems, offering significant improvements in process efficiency and data security.
Warranty and FAQs
Comes with a 1-year warranty covering manufacturing defects and technical issues. Visit our FAQ page for more information on support and services.
Packaging/Weight/Dimension
Ships in secure packaging, ensuring it arrives in perfect condition. Dimensions: 30x25x20 cm; Weight: 2.000 kg.
Shop Today & Receive Your Delivery Across the UAE!
Order your POSTECH PT-RW11 now and benefit from our reliable delivery service across the UAE. Trust us to bring you the best products with timely and secure delivery.
Best Price Guarantee
We offer competitive pricing on the POSTECH PT-RW11. If you find a lower price elsewhere, we will match it. Shop with confidence and get the best value.
After Sales Support
Our commitment doesn’t end at the sale. We provide excellent after-sales support to ensure your satisfaction with the POSTECH PT-RW11.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experience with the POSTECH PT-RW11 to help others make informed decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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