NEOTECH
Keyboard PrehkeyTec MC84
Keyboard PrehkeyTec MC84
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock Retail Efficiency: MCI 84 Programmable POS Keyboard
Overview
Discover unparalleled retail and hospitality efficiency with the MCI 84 Programmable POS Keyboard. Engineered for seamless cash register operations, this keyboard features 84 customizable keys, allowing for the programming of macros, shortcuts, and more, ensuring a streamlined workflow. Its compact design does not compromise on capability, offering a versatile solution for any retail setup.
Product Description
The MCI 84 Programmable POS Keyboard stands out with its exceptional customization options. It supports integration with modules like magnetic card readers, displays, RFID, or fingerprint readers, making it highly adaptable to your specific needs. With PrehKeyTec, experience limitless customization from key layouts to labeled keycaps in various sizes and colors, ensuring your keyboard is perfectly tailored to your business.
Key Features
- Customizability: 84 freely programmable keys for efficient operations.
- Modularity: Expandable with magnetic card readers, RFID, displays, and more.
- Durability: Engineered for longevity, surpassing industry standards.
- Ergonomic Design: Meets ergonomic standards for comfort and efficiency.
- Technical Excellence: Flash memory USB, easy key reprogramming, and IP54-rated protection.
Quality and Performance
Renowned for its reliability and durability, the MCI 84 keyboard is designed to withstand continuous operation under high demand, making it a leader in the market. Its low Total Cost of Ownership (TCO) and guaranteed longevity of over 30 million keystrokes make it a prudent investment for any retail or hospitality business.
Specifications
- Connectivity: USB or PS2 port, with platform-independent compatibility (Windows®, Linux®, Android™, DOS).
- Protection: IP54-rated for dust and splash resistance.
- Certifications: CE, UKCA, FCC, RoHS, REACH.
- Manufacturing: Developed and produced in Germany.
Purpose of Use
Ideal for various retail environments, this keyboard enhances operations at cash registers, POS systems, supermarkets, convenience stores, and department stores, among others.
Supported Operating Systems/Applications/Industries
Compatible with a wide range of operating systems and applications, including Windows®, Linux®, Android™, and DOS, making it versatile for different industries.
Benefit Effect
Enhance your retail or hospitality operations with a keyboard that offers customizable efficiency, durability, and ease of use, significantly improving workflow and customer service.
Warranty Information and FAQs
Includes comprehensive warranty details and a FAQ section to address common concerns, ensuring customer satisfaction and trust.
Delivery Services (specific to the UAE)
Fast and reliable delivery across major cities and emirates in the UAE, emphasizing our commitment to prompt and secure service.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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