NEOTECH
Mobile Terminal - Zebra PS20
Mobile Terminal - Zebra PS20
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra PS20 Personal Shopping Assistant
Overview
Introducing the Zebra PS20, the ultimate mobile shopping assistant designed to revolutionize the retail experience. This cutting-edge device offers an intuitive interface and real-time product information, making shopping more efficient and personalized than ever before. Ideal for retail stores and supermarkets, the PS20 enhances customer satisfaction and streamlines the shopping process.
Product Description
The Zebra PS20 Personal Shopper is a game-changer in the retail industry, providing customers with a seamless shopping journey. With its user-friendly interface, shoppers can effortlessly navigate through stores, access real-time product details, and receive personalized recommendations. The integrated barcode scanner enables instant access to product information, while multiple payment options offer convenience and flexibility. Customizable to fit various retail needs, the PS20 boasts a durable design and long battery life, ensuring reliability and continuous operation.
Key Features
- Intuitive User Interface: Simplifies store navigation and product search.
- Real-Time Product Information: Offers instant access to prices, availability, and locations.
- Personalized Recommendations: Enhances shopping with tailored product suggestions and deals.
- Barcode Scanning: Allows quick scanning for detailed product insights.
- Versatile Payment Options: Supports credit/debit cards, mobile payments, and more.
- Customizable Software and Accessories: Adaptable to different retail environments and requirements.
- Extended Battery Life: Ensures all-day usage without needing to recharge.
- Rugged Durability: Drop-resistant and IP65 rated for dust and water resistance.
Quality and Performance
Retailers and shoppers alike praise the Zebra PS20 for its robust performance and reliability. Its ability to provide immediate product information and recommendations has proven to enhance the shopping experience, increase customer loyalty, and boost sales.
Specifications
- Interface: User-friendly touch screen
- Product Information: Real-time access to prices, stock levels, and store layout
- Payment Compatibility: Multiple options including card and mobile payments
- Battery: High-capacity for full-day use
- Durability: Drop-resistant and IP65 rated
Purpose of Use
The Zebra PS20 is designed for retail stores, supermarkets, and any shopping environment looking to offer a superior customer experience. It streamlines the shopping process, from product discovery to checkout, making it a valuable tool for both customers and retailers.
Supported Operating Systems/Applications/Industries
This device seamlessly integrates with various retail management systems and is suited for a broad range of retail applications, including inventory management, price checking, and self-checkout processes.
Benefit Effect
Implementing the Zebra PS20 in a retail setting can significantly improve operational efficiency, enhance customer engagement, and drive sales by offering a modern, interactive shopping experience.
Warranty Information and FAQs
The Zebra PS20 comes with a comprehensive warranty, ensuring peace of mind for both retailers and shoppers. A detailed FAQ section provides quick solutions to common queries, facilitating smooth operation and maintenance.
Delivery Services (specific to the UAE)
We offer reliable and prompt delivery services for the Zebra PS20 across the UAE, covering major cities and emirates. Our commitment to fast and secure delivery ensures that your retail operations can benefit from this innovative shopping assistant without delay.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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