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NEOTECH

QuickScan QW2120 Barcode Scanner

QuickScan QW2120 Barcode Scanner

Regular price Dhs. 285.00 AED
Regular price Dhs. 340.00 AED Sale price Dhs. 285.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Datalogic QuickScan QW2120 Barcode Scanner, designed for fast, accurate scanning in retail and light industrial settings. Shop now!


Overview

The Datalogic QuickScan QW2120 Barcode Scanner is a lightweight and efficient tool designed for retail, light industrial, and office environments. Known for its ability to read long and truncated barcodes, it's ideal for scanning utility bills and electronic parts quickly and accurately.

Key Features

  • Wide Scan Angle: Captures longer and wider barcodes effortlessly, perfect for wide items.
  • Gooseneck Stand: Flexible hands-free stand for versatile use.
  • Green Spot Technology: Provides direct feedback on successful scans, enhancing user accuracy.

Product Quality and Performance

The QW2120 excels in durability and efficiency:

  • Durability: Water and particulate-resistant casing withstands daily use.
  • Efficient Scanning: Optimized for quick scanning, speeding up transactions and inventory management.

Specifications

  • Dimensions: 6.7 x 2.8 x 2.6 inches
  • Weight: 119 grams, lightweight for extended use
  • Resolution: Maximum of 4 mils, suitable for small or dense barcodes
  • Connectivity: USB interface for easy system integration

Purpose of Use

The QuickScan QW2120 is ideal for:

  • Retail Environments: Streamlines checkout and inventory processes.
  • Light Industrial Applications: Tracks materials and parts efficiently.
  • Document Handling: Scans barcodes on documents and bills effectively.

How to Use

  1. Connect the scanner to your POS or computer using the USB cable.
  2. Configure settings via Datalogic software.
  3. Use the hands-free stand for continuous scanning or hold the scanner for specific tasks.
  4. Scan items with visual confirmation from Green Spot technology.

Supported OS/Application/Industries

Compatible with Windows, macOS, and Linux, making it versatile for various business settings.

Benefits & Compatibility

  • User-Friendly: Plug-and-play setup with minimal technical knowledge required.
  • Economic Value: High-performance scanning at a competitive price, accessible for all business sizes.

Warranty and FAQs

Datalogic offers a standard warranty for the QW2120, with options for extended service plans. Visit the NEO Digital product services page for detailed support information and FAQs.

Delivery Services (UAE)

NEO Digital provides reliable and quick delivery across the UAE, ensuring your barcode scanner is delivered safely and ready for use.

After Sales Support

NEO Digital is committed to providing comprehensive after-sales support to ensure your Datalogic barcode scanner continues to perform efficiently, meeting your business needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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