neotech.ae
Receipt Printers - Citizen CT-S801III
Receipt Printers - Citizen CT-S801III
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
FastPOS Thermal Printer CT-S801III: High-Speed & Reliable
Overview
Introducing the FastPOS Thermal Printer CT-S801III, a pinnacle of innovation in high-speed POS printing. Designed for efficiency and reliability, this model sets the standard with its unmatched print speed of 500mm/sec, making it a front-runner in the retail sector. Its advanced features, including a two-color backlit LCD, ensure a seamless operation.
Product Description
The CT-S801III revolutionizes POS printing with its sleek design and powerful functionality. It offers a top paper exit perfect for retail environments, complemented by an intuitive LCD for easy setup and control. With its soft-close cover and self-retracting cutter, it guarantees a user-friendly experience, enhanced by comprehensive error checking and on-screen assistance.
Key Features
- High-contrast LCD for effortless configuration
- Integrated power supply for minimalistic setup
- Versatile paper width options
- Direct thermal printing technology
- Speedy printing up to 500mm/sec
- Easy-load design for seamless operation
- Mobile-POS compatibility
Quality and Performance
The CT-S801III is built to last, meeting rigorous quality benchmarks and performance criteria. Its durability is reflected in its 200 million pulses or 150 km lifespan, backed by a 3-year warranty. Customer testimonials highlight its reliability and superior performance in fast-paced retail settings.
Specifications
- Printing Technology: Direct Thermal
- Resolution: 203 dpi
- Maximum Print Speed: 500 mm/sec
- Maximum Print Width: 80 mm
- Media Types: Thermal receipt paper
- Media Width: 58 / 60 / 80 / 82.5 mm
Purpose of Use
Designed for the retail, hospitality, and kiosk industries, the CT-S801III addresses the need for fast, reliable receipt printing. Its robust design and quick print speeds make it suitable for high-volume environments.
Supported Operating Systems/Applications/Industries
- Operating Systems: Windows, Linux, iOS, Android
- Applications: Hospitality, Retail, Kiosks, Kitchen
Benefit Effect
The CT-S801III enhances operational efficiency with its rapid printing capability, reducing customer wait times and improving transaction flows. Its reliability and ease of use ensure a smooth, hassle-free experience for both employees and customers.
Warranty Information and FAQs
The printer comes with a comprehensive 3-year warranty, covering key components and performance. FAQs address common setup, operation, and maintenance questions, ensuring smooth and continuous use.
Delivery Services (specific to the UAE)
We offer reliable and fast delivery services across the UAE, covering major cities and emirates. Our commitment to prompt and secure deliveries ensures that your business can rely on us for all your printing needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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