NEOTECH
JetPrint Stamp - Reiner JetPrint 790MP
JetPrint Stamp - Reiner JetPrint 790MP
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Reiner JetStamp 790MP: Industrial Handheld Printer
Overview
Explore the robust capabilities of the Reiner JetStamp 790MP, a handheld inkjet printer engineered for the rigorous demands of industrial environments. Offering unparalleled durability and versatility, this device is your ultimate companion for efficient, on-the-go printing tasks across a multitude of surfaces.
Product Description
The JetStamp 790MP is crafted to excel in challenging industrial settings, featuring a rugged design that's both shockproof and dustproof. It's equipped with advanced printing technology that allows for high-speed marking on metals, plastics, glass, and more, making it an indispensable tool for manufacturing, logistics, and warehousing operations.
Key Features
- Durable Construction: Designed for high resilience in industrial environments, ensuring longevity and reliability.
- Versatile Printing: Capable of marking on diverse materials with specialized ink for metal, plastic, and glass.
- High-Speed Performance: Achieves up to 6 prints per second, optimizing productivity for labeling and coding tasks.
- Expanded Print Area: Offers a print area of up to 1.5 inches for larger labels and codes.
- Intuitive Touchscreen Interface: Simplifies the creation and customization of unique labels and codes.
- Extended Battery Life: Delivers up to 1,000 prints per charge, supporting extensive operational demands.
Quality and Performance
The JetStamp 790MP is lauded for its exceptional performance in industrial applications, with users praising its fast printing speed, ease of use, and the durability that stands up to tough conditions. Its ability to quickly adapt to various materials makes it a favorite among professionals in manufacturing, logistics, and more.
Specifications
- Printing Technology: Handheld inkjet
- Surface Compatibility: Metal, plastic, glass, and more
- Print Speed: Up to 6 prints per second
- Print Area: Up to 1.5 inches
- Battery Life: Approximately 1,000 prints per charge
- Interface: Touchscreen for easy operation
Purpose of Use
The JetStamp 790MP is specifically designed for industries requiring robust, efficient labeling and coding solutions. Its high-speed printing and multi-surface capabilities make it ideal for manufacturing lines, logistics operations, and warehousing, among other applications.
Supported Operating Systems/Applications/Industries
This versatile printer is a vital tool for sectors such as manufacturing, logistics, warehousing, and any other industry where durability and efficiency in labeling and coding are paramount.
Benefit Effect
Incorporating the JetStamp 790MP into your workflow can significantly enhance operational efficiency, reduce labeling errors, and improve the durability of markings, contributing to smoother operations and higher productivity.
Warranty Information and FAQs
Comes with a comprehensive warranty, ensuring reliability and peace of mind. A detailed FAQ section provides additional support, addressing common inquiries and maximizing the device's utility.
Delivery Services (specific to the UAE)
Enjoy fast and reliable delivery across the UAE, ensuring that businesses can swiftly integrate the JetStamp 790MP into their operations, with coverage including major cities and emirates for prompt and secure deliveries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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