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NEOTECH

Weighing Scale - Rongta RLS1315

Weighing Scale - Rongta RLS1315

Regular price Dhs. 2,890.00 AED
Regular price Dhs. 3,000.00 AED Sale price Dhs. 2,890.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

RLS1315/RLS1330 Hanging Scale Digital Barcode Scale 15-30kg 

SmartLabel 15-30kg Digital Scale

Overview:

The SmartLabel Digital Scale is a cutting-edge, hanging barcode scale designed for efficiency and convenience in various retail and industrial settings. With its fashionable appearance and robust functionality, it stands out as a versatile solution for precise weighing and labeling needs.

Product Description:

The SmartLabel Digital Scale combines aesthetic appeal with practical functionality. Its waterproof, moisture-proof, and insect-resistant design, featuring a drawable printer module, ensures durability and ease of use. It supports a range of receipt and label paper sizes, making it adaptable to various business requirements. The scale's dual-motor printing module and unique anti-sloshing design enhance its reliability and performance.

Key Features:

  • Fashionable Design: Sleek and modern appearance fits any workspace.
  • Versatile Paper Support: Accommodates different sizes of receipt and label paper.
  • Enhanced Durability: Waterproof, moisture-proof, insect-resistant, with a durable dual-motor printing module.
  • Convenience: Drawable printer module for easy operation.
  • Precision: Unique anti-sloshing design for accurate weighing.

Quality and Performance:

Crafted to meet high-quality standards, the SmartLabel Digital Scale boasts an accuracy class III with a precision input sensitivity and advanced temperature-coefficient control. Its robust construction and innovative features ensure reliable performance and longevity.

Specifications:

  • Dimensions: 343x388x982mm
  • Weight Capacity: 15kg with precision intervals
  • Data Storage: 16MB external, 8MB RAM
  • Printing: Thermal line method, 203dpi, up to 90mm/s speed
  • Display: LCD with clear digit visibility
  • Compatibility: Supports XP, Win7, Win8, Win10 OS

Purpose of Use:

Ideal for retail, logistics, and industrial settings requiring accurate weighing and efficient labeling, the scale addresses needs ranging from inventory management to sales processing.

Supported Operating Systems:

  • Windows XP
  • Windows 7
  • Windows 8
  • Windows 10

Supported Applications:

Compatible with a range of retail and inventory management software, enhancing operational efficiency and integration.

Supported Industries:

Retail, logistics, manufacturing, and any sector requiring precise weighing and labeling capabilities.

Benefit Effect:

Users experience improved efficiency, accuracy in inventory and sales management, and enhanced service quality, contributing to better business outcomes.

Warranty Information:

Includes a comprehensive warranty, detailed terms, and customer support options to ensure satisfaction and reliability.

Delivery Services:

Covers all major cities and emirates within the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Emphasizes reliable and swift delivery services to meet customer expectations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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