Skip to product information
1 of 4


Label Printer - Rongta RP310

Label Printer - Rongta RP310

Regular price Dhs. 990.00 AED
Regular price Dhs. 1,200.00 AED Sale price Dhs. 990.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title

"RP310 Bluetooth Thermal Printer - Efficient & Versatile"


The RP310 Thermal Printer is a cutting-edge solution for all your shipping label needs, designed to enhance efficiency and reliability in high-demand environments. Its fast printing speed and easy paper loading system make it a standout choice for businesses looking to streamline their operations.

Product Description

The RP310 is a direct thermal printer that excels in fast-paced settings, offering a seamless printing experience with its integrated design and intelligent paper handling capabilities. With support for Bluetooth and USB interfaces, it caters to a variety of printing tasks, from shipping labels to receipts, making it a versatile addition to any business.

Key Features

  • Rapid Printing: Achieves speeds up to 180mm/s, significantly reducing wait times.
  • User-Friendly Design: Simplifies paper loading with an integrated, hassle-free design.
  • Intelligent Paper Management: Features automatic feed and reverse, along with a label-off intelligent function, for smooth operation.
  • Versatile Connectivity: Supports Bluetooth and USB, accommodating various workflows.
  • Robust Workload Handling: Engineered to manage large printing volumes efficiently.

Quality and Performance

The RP310 is built to last, with a 203dpi resolution ensuring clear, crisp prints every time. Its robust construction and advanced functionality promise consistent performance, even in intensive use scenarios.


  • Resolution: 203dpi
  • Method: Direct Thermal
  • Speed: Up to 180mm/s
  • Interfaces: USB, Bluetooth
  • Compatibility: Windows XP, 7, 8, 10
  • Power: DC24V/2.5A

Purpose of Use

Ideal for retail, logistics, and e-commerce, the RP310 is specifically designed for businesses that require reliable, high-volume label printing, such as shipping labels, product labels, and receipts.

Supported Operating Systems (OS)

Fully compatible with Windows operating systems, including XP, Win7, Win8, and Windows 10, ensuring easy integration into most IT infrastructures.

Supported Applications

The printer's flexibility makes it suitable for a wide range of applications, from retail management systems to shipping software, enhancing operational efficiency across various sectors.

Supported Industries

Retail, logistics, e-commerce, hospitality, and healthcare are among the industries that can benefit from the RP310's capabilities, leveraging its speed and reliability for their labeling needs.

Benefit Effect

Businesses will experience streamlined operations, reduced printing times, and enhanced productivity, contributing to improved customer satisfaction and operational efficiency.

Warranty Information

Comes with a comprehensive warranty and support package, including a detailed FAQ section for troubleshooting, ensuring peace of mind and reliable service.

Delivery Services for UAE

We offer fast and reliable delivery services across the UAE, covering major cities and emirates, ensuring that your RP310 arrives safely and on time, ready to support your business needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details


  • Barcode Scanner


    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T


    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer


    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4