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NEOTECH

Label Printer - Rongta RP311

Label Printer - Rongta RP311

Regular price Dhs. 485.00 AED
Regular price Dhs. 585.00 AED Sale price Dhs. 485.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

RP311 Express Waybill Label Printer

Overview:

The RP311 Express Waybill Label Printer stands out as an innovative solution designed to streamline the process of shipping and handling. With its intelligent detection and automatic paper handling, it offers an unparalleled level of efficiency and reliability for businesses looking to optimize their logistic operations.

Product Description:

The RP311 is a direct thermal label printer that boasts a sleek, integrated design for easy operation. It features advanced technology for intelligent paper detection, automatic feed and reverse, and a label-off function that ensures seamless printing without manual intervention. Its superior heat dissipation capacity allows it to handle large printing workloads, making it an ideal choice for high-demand environments.

Key Features:

  • Intelligent Detection: Automatically adjusts for paper feed and reverse, enhancing printing efficiency.
  • Fast Printing: Achieves a speed of 180mm/s, significantly reducing wait times.
  • Superior Heat Dissipation: Designed for continuous operation, even under heavy workloads.
  • Integrated Design: User-friendly interface and operation, promoting a hassle-free printing experience.
  • Label-off Function: Detects and manages label usage intelligently, reducing waste and downtime.

Quality and Performance:

The RP311 sets the standard for quality and performance in label printing. With a resolution of 203dpi and direct thermal printing technology, it delivers clear, crisp prints every time. Its robust construction and superior heat dissipation ensure reliability and longevity, even in the most demanding applications.

Specifications:

  • Resolution: 203dpi
  • Printing Method: Direct Thermal
  • Speed: 180mm/s
  • Width: Max 80mm
  • Interface: USB
  • Media Compatibility: Wide range including continuous and gap types, with widths from 40-85mm.

Purpose of Use:

Designed for businesses of all sizes, the RP311 excels in producing shipping labels, waybill labels, and other logistical documentation. It's an essential tool for e-commerce, retail, manufacturing, and any industry that requires efficient, reliable label printing.

Supported Operating Systems:

Compatible with major operating systems, ensuring easy integration into existing setups.

Supported Applications:

Ideal for use with shipping and inventory management applications, enhancing workflow and productivity.

Supported Industries:

E-commerce, retail, logistics, manufacturing, and more can benefit from the RP311's capabilities, improving efficiency and accuracy in shipping and handling processes.

Benefit Effect:

The RP311 delivers tangible benefits: faster processing times, reduced errors, and improved operational efficiency. Its reliability and ease of use make it a valuable addition to any business looking to enhance its logistic operations.

Warranty Information:

Comes with a comprehensive warranty, ensuring peace of mind and support for any issues. Details on terms, duration, and service support are included, alongside a FAQ section for quick troubleshooting.

Delivery Services:

We offer reliable and speedy delivery services across the UAE, covering major cities and emirates including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our commitment is to ensure your RP311 reaches you promptly and securely, enhancing your business's operational capabilities without delay.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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