NEOTECH
Receipt Printer - Rongta RP326
Receipt Printer - Rongta RP326
Pickup available at NEOTECH
Usually ready in 24 hours
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Rongta High-Speed 80mm Thermal Receipt Printer RP326
Overview
Discover the Rongta RP326, an 80mm thermal receipt printer designed for efficiency and reliability. Perfect for businesses requiring fast, high-quality receipt printing, the RP326 combines speed with versatility, offering compatibility across various operating systems. Its fast printing capability and durable design make it an ideal choice for retail, restaurants, and more.
Product Description
The Rongta RP326 is engineered to streamline your printing needs. With a robust printing speed of up to 250mm/s, it ensures quick service without compromising quality. It supports USB, Ethernet, and RS232 interfaces, facilitating seamless integration into your existing setup. Its advanced features, such as an optional auto-cutter and paper-end detection, enhance productivity and minimize downtime. Versatile paper width handling and high-resolution printing capability guarantee that every printout, from receipts to invoices, is clear and professional.
Key Features
- Fast Printing Speed: Up to 250mm/s for efficient receipt printing.
- Multiple Interfaces: USB, Ethernet, and RS232 for easy system integration.
- Versatile Use: Suitable for retail, restaurants, and various business environments.
- Advanced Functionality: Optional auto-cutter, paper-end detection for operational efficiency.
- Wide OS Compatibility: Works with Windows, Linux, and Android systems.
Quality and Performance
The RP326 sets high standards for receipt printing with its exceptional speed and reliability. Users praise its endurance and performance in fast-paced settings. High-resolution printing ensures every detail is captured, making it suitable for a wide range of applications.
Specifications
- Printing Method: Direct thermal
- Effective Printing Width: 72mm or 48mm
- Resolution: 203dpi
- Interfaces: USB, Serial, Ethernet
- Paper Width Compatibility: 58mm, 60mm, 80mm
Purpose of Use
Designed for businesses requiring fast, reliable receipt printing. Ideal for retail stores, restaurants, and other customer-facing environments that prioritize efficiency and quality.
Supported Operating Systems/Applications/Industries
Compatible with Windows, Linux, and Android, making it a flexible option for various industries including hospitality, retail, and services.
Benefit Effect
Enhance your business's operational efficiency with the RP326's high-speed printing, ensuring customers receive quick and clear receipts. Its reliability and versatile features improve your service quality, directly impacting customer satisfaction.
Warranty Information and FAQs
The RP326 comes with a 1-year warranty, covering technical issues and performance faults. For common questions and troubleshooting, visit our FAQ page.
Delivery Services (specific to the UAE)
We offer fast and reliable delivery across major UAE cities and emirates. Our commitment ensures your new RP326 arrives promptly and safely.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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