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Receipt Printer - Rongta RP327

Receipt Printer - Rongta RP327

Regular price Dhs. 550.00 AED
Regular price Dhs. 600.00 AED Sale price Dhs. 550.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

RP327 Fast 80mm Thermal Receipt Printer"


Meet the RP327, the cutting-edge thermal receipt printer designed to elevate the printing standards in retail, hospitality, and various business sectors. With its unparalleled speed of up to 250mm/s and high-quality output, the RP327 stands out as a top choice for businesses aiming for efficiency and clarity in their transactions.

Product Description

The RP327 thermal receipt printer is not just fast; it's engineered for performance. Utilizing advanced thermal printing technology, it delivers crisp, clear prints at a resolution of 203dpi. Its versatile connectivity, including USB, serial, Ethernet, and Bluetooth options, makes integration into any system a breeze. Designed with the user in mind, it features a straightforward control panel and a hassle-free paper loading mechanism, complemented by an auto-cutter for seamless operation. Its compact, durable build ensures it fits perfectly in any workspace, enduring the rigors of busy environments.

Key Features

  • Rapid Printing: Speeds up to 250mm/s for quick transactions.
  • High-Quality Output: 203dpi resolution for crisp, clear prints.
  • Versatile Connectivity: USB, Serial, Ethernet, and Bluetooth support.
  • User-Friendly: Easy setup with a simple control panel and paper loading.
  • Durable Design: Compact and robust, suitable for busy workspaces.
  • Low Noise Operation: Ideal for environments where quiet is appreciated.

Quality and Performance

The RP327 is designed for durability and reliability, with a thermal printing head life of 150km and an auto-cutter rated for 1.5 million cuts. Users commend its consistent performance and ease of maintenance, making it a trusted tool in fast-paced settings.


  • Printing Method: Direct thermal
  • Effective Printing Width: 72mm or 48mm
  • Resolution: 203dpi
  • Printing Speed: 250mm/s
  • Interfaces: USB, Serial, Parallel, Ethernet

Purpose of Use

Perfect for businesses in retail and hospitality that demand quick, clear, and reliable printing solutions. Its flexibility and speed make it ideal for receipts, invoices, and other documents.

Supported Operating Systems/Applications/Industries

The RP327's wide range of supported interfaces and compatibility with various operating systems, including Windows, Linux, and Mac, make it suitable for diverse applications across multiple industries.

Benefit Effect

The RP327 enhances operational efficiency and customer satisfaction with its fast printing speeds, ensuring businesses can keep pace with customer demands while maintaining transactional clarity and professionalism.

Warranty Information and FAQs

Comes with a 1-year warranty covering defects in manufacturing and performance. For additional support and common questions, refer to our FAQ page.

Delivery Services (specific to the UAE)

We provide prompt and reliable delivery across the UAE, focusing on major cities and emirates, highlighting our commitment to quick and secure service delivery.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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