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Receipt Printer - Rongta RP328

Receipt Printer - Rongta RP328

Regular price Dhs. 650.00 AED
Regular price Dhs. 690.00 AED Sale price Dhs. 650.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

RP328 Portable Bluetooth Receipt Printer"


Introducing the RP328 Bluetooth Thermal Receipt Printer: your on-the-go printing solution. This compact and portable device revolutionizes receipt, invoice, and document printing with its Bluetooth connectivity. Designed for dynamic retail environments, food services, and outdoor applications, the RP328 offers the ultimate in mobility and efficiency.

Product Description

The RP328 is a testament to portable printing perfection. It supports high-speed printing up to 90mm per second, ensuring rapid transaction processing. With the flexibility to accommodate 58mm and 80mm paper widths, it caters to a range of printing needs. Its user-friendly design includes simple button controls and LED indicators for operational status at a glance. The printer delivers high-quality prints with a 203 DPI resolution, making every text and graphic clear and crisp. It's not just compatible with various operating systems like Windows, Android, and iOS; it's designed to seamlessly integrate into any mobile setup. Energy efficiency is at its core, featuring an automatic sleep mode to conserve power without sacrificing performance. Durability meets design with its robust construction and long-lasting battery life, making the RP328 a reliable companion for any business.

Key Features

  • Bluetooth Connectivity: Wireless printing from smartphones, tablets, and other devices.
  • High-Speed Printing: Up to 90mm/s for efficient service.
  • Multi-Width Paper Support: Compatible with 58mm and 80mm thermal paper rolls.
  • Clear Quality: 203 DPI resolution for crisp prints.
  • OS Compatibility: Works with Windows, Android, and iOS.
  • Energy-Efficient: Automatic sleep mode for reduced power consumption.
  • Durable Design: Sturdy build and extended battery life.

Quality and Performance

With a mechanism capable of 60 million lines (MCBF) and an auto-cutter life of 1.5 million cuts, the RP328's reliability is unmatched. Its performance is validated by its rapid adoption in various settings, from bustling restaurants to dynamic retail spaces, where speed, quality, and endurance are paramount.


  • Printing Method: Thermal Line
  • Speed: Up to 250mm/s
  • Resolution: 203dpi
  • Paper Width: 80mm & 58mm
  • Connectivity: Bluetooth, USB, LAN, Serial

Purpose of Use

The RP328 is ideal for businesses that require mobility and flexibility in printing, such as food trucks, outdoor events, small retail shops, and restaurants looking to streamline their transaction processes.

Supported Operating Systems/Applications/Industries

This versatile printer supports a wide range of applications, making it perfect for the retail, hospitality, and service industries. Its compatibility with major operating systems ensures seamless integration into existing systems.

Benefit Effect

Empower your business with the RP328, enhancing operational efficiency, reducing wait times, and improving customer satisfaction with quick, reliable printing on demand.

Warranty Information and FAQs

Offering a 1-year warranty, the RP328 guarantees peace of mind. For support and common questions, please visit our FAQ section.

Delivery Services (specific to the UAE)

We provide fast and reliable delivery across the UAE, ensuring your RP328 reaches you promptly, ready to transform your business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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