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Receipt Printer - Rongta RP58E

Receipt Printer - Rongta RP58E

Regular price Dhs. 350.00 AED
Regular price Dhs. 390.00 AED Sale price Dhs. 350.00 AED
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Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

Android Thermal POS Printer with WiFi - RP58E


The RP58E Android Thermal Printer redefines printing efficiency for your POS system. Engineered for high-speed, low-noise operations, it integrates seamlessly with a variety of Android applications, offering an exquisite, user-friendly design. Ideal for businesses looking to enhance their operational efficiency with reliable, direct thermal printing.

Product Description:

The RP58E is a state-of-the-art thermal printer designed to deliver high-quality printing solutions for point-of-sale systems. It features a robust build for long-lasting performance, coupled with a direct thermal printing method that ensures low noise output. With its compact and exquisite design, it fits perfectly in any retail or hospitality setting, making it an essential tool for fast-paced environments.

Key Features:

  • High-speed printing up to 100mm/s, maximizing checkout efficiency.
  • Direct thermal printing technology for quiet operation and professional-quality receipts.
  • Easy drop-in paper load system for quick, hassle-free paper replacement.
  • Comprehensive function setup with auto-printing prompts to streamline operations.

Quality and Performance:

  • Reliability tested with a Mean Cycles Between Failure (MCBF) of 5 million lines and a printer head life exceeding 100km.
  • Supports a wide range of barcodes, including UPC, EAN, CODE39, and QR codes, ensuring versatility across retail formats.


  • Printing resolution of 8 dots/mm, with an effective width of 48mm.
  • Compatible with thermal paper widths of 57.5± 0.5mm.
  • Interfaces include USB, Serial, and Parallel, enhancing connectivity options.
  • Energy-efficient with a 12V, 2A input power requirement.

Purpose of Use:

Designed for diverse commercial environments such as restaurants, department stores, kitchens, and supermarkets. The RP58E printer streamlines the checkout process, enhances customer service, and supports efficient kitchen management.

Supported Operating Systems:

  • Windows 2003, XP, 7, 8, 10, ensuring broad compatibility with various POS systems.

Supported Applications:

Fully compatible with ESC/POS command sets, making it suitable for a wide range of POS applications and software.

Supported Industries:

Ideal for the hospitality and retail sectors, including restaurants, convenience stores, and specialty retail outlets.

Benefit Effect:

Users experience improved transaction speeds, reduced wait times, and high-quality receipts, contributing to a positive customer experience and operational excellence.

Warranty Information:

Includes a comprehensive warranty covering parts and labor for a specified period, with dedicated customer support for service and troubleshooting.

Delivery Services for UAE:

Offers reliable and fast delivery across all major cities and emirates, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring your business can quickly benefit from this cutting-edge technology.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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