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NEOTECH

Mobile Printer - RPP02N 58mm Thermal Mobile Printer Mini

Mobile Printer - RPP02N 58mm Thermal Mobile Printer Mini

Regular price Dhs. 240.00 AED
Regular price Dhs. 340.00 AED Sale price Dhs. 240.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Rongta RPP02N 58mm Portable Thermal Printer

Overview:

The Rongta RPP02N 58mm Thermal Mobile Printer Mini is the pinnacle of portable printing technology, offering unmatched convenience and efficiency for on-the-go printing needs. Its compact size, lightweight design, and durable performance make it an indispensable tool for mobile professionals across various industries.

Product Description:

Designed for versatility and ease of use, the Rongta RPP02N seamlessly integrates into any mobile work environment. It features high-speed thermal printing at 80mm/s, ensuring quick and clear prints every time. With its 1600mAh rechargeable battery, it delivers continuous operation for 6.5 hours or 230km, making it reliable for extensive use throughout the day. Whether it's for receipts, tickets, or quick labels, the RPP02N excels in delivering quality prints in seconds.

Key Features:

  • High Portability: Weighing only 260g, including paper roll and battery, perfect for fieldwork.
  • Extended Battery Life: Offers 6.5 hours of continuous printing or covers 230km on a single charge.
  • Versatile Connectivity: Equipped with RS-232, USB, and optional Bluetooth or IR interface for easy connection to various devices.
  • Fast Printing Speed: Achieves up to 80mm/s, reducing wait times and increasing efficiency.
  • Broad Language Support: Capable of printing in multiple languages, catering to global business needs.
  • Simple Paper Loading: Easy paper loading mechanism for quick and hassle-free paper replacement.

Quality and Performance:

The RPP02N stands out for its robust build and reliable performance under various conditions, from -10℃ to 50℃. Its thermal printing technology ensures sharp and clear prints without the need for ink or toner, offering cost-effective operation.

Specifications:

  • Model: RPP02N
  • Method: Thermal sensitive line dot method
  • Print Width: 56mm
  • Resolution: 230 dpi
  • Speed: 50-80 mm/s
  • Battery: 1600mAh Li-ion
  • Dimensions: 10210850mm
  • Weight: 340g

Purpose of Use:

Ideal for retail, logistics, hospitality, and any sector requiring efficient mobile printing solutions, the RPP02N enhances operational flexibility and responsiveness.

Supported Operating Systems/Applications/Industries:

Its compatibility with ESC/POS commands and various interfaces makes it suitable for a wide range of applications and devices, supporting diverse operational needs across industries.

Benefit Effect:

The RPP02N boosts productivity by enabling immediate printing needs on the move, reducing downtime and enhancing customer service with fast, reliable receipts and labels.

Warranty Information:

Includes a 1-year warranty, offering peace of mind with reliable customer support and service assurance.

Delivery Services (specific to the UAE):

Experience swift and reliable delivery across the UAE, ensuring your Rongta RPP02N reaches you promptly, ready to support your mobile printing needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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