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NEOTECH

Mobile Printer - RPP200 58mm Bluetooth

Mobile Printer - RPP200 58mm Bluetooth

Regular price Dhs. 350.00 AED
Regular price Dhs. 450.00 AED Sale price Dhs. 350.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Rongta RPP200: Ultra-Portable Bluetooth Printer

Overview: The Rongta RPP200 redefines portable printing with its seamless Bluetooth connectivity and ultra-compact design. Tailored for Android users, this mini thermal printer stands out for its exceptional efficiency and mobility. It embodies the perfect synergy of convenience and high-quality printing, making it an indispensable tool for professionals on the move.

Product Description: The Rongta RPP200 is engineered for performance. Its lightweight body, weighing just 188g, houses a robust printing mechanism that delivers receipts and documents up to 58mm wide with a crisp resolution. Achieving speeds of up to 80mm per second, it ensures swift, on-demand printing. The integration of a durable lithium-ion battery capable of printing 3,000 receipts on a single charge exemplifies its reliability for extensive use outside conventional settings.

Key Features:

  • Wireless Bluetooth connectivity for hassle-free printing from mobile devices.
  • High-speed output of up to 80mm/second for efficient, immediate printing needs.
  • Long-lasting battery life, supporting up to 3,000 prints per charge.
  • Drop-resistant build, enduring falls from up to 1.5m, suitable for rugged use.
  • Lightweight and compact design for ultimate portability.

Quality and Performance: The RPP200's quality is proven through its consistent print performance and endurance in challenging environments. Customer testimonials praise its reliability and the convenience it brings to mobile printing tasks, highlighting its role in enhancing productivity for on-the-go professionals.

Specifications:

  • Print Width: Up to 58mm
  • Print Speed: Up to 80mm/second
  • Connectivity: Bluetooth
  • Battery: Lithium-ion, 3,000 receipts per charge
  • Compatibility: Android 4.4 and later
  • Supported Languages: ESC/POS, CPCL, ZPL

Purpose of Use: Designed for mobile professionals, the RPP200 serves a wide array of applications from retail and hospitality to logistics and field service. Its portability and compatibility with Android devices make it a versatile solution for printing receipts, invoices, and other documents on the move.

Supported Operating Systems/Applications/Industries: Compatible with Android devices, the RPP200 is ideal for a variety of industries that require efficient, mobile printing solutions. Its support for multiple printing languages ensures adaptability across different platforms and applications.

Benefit Effect: By integrating the RPP200 into their workflow, users experience a significant boost in efficiency and flexibility. The ability to print high-quality documents anytime and anywhere directly impacts productivity, making it a valuable asset for professionals across various sectors.

Warranty Information and FAQs: The RPP200 comes with comprehensive warranty coverage and a detailed FAQ section to assist users with setup, troubleshooting, and maintenance, ensuring a seamless experience from purchase to daily use.

Delivery Services (specific to the UAE): Offering expedited delivery across major cities and emirates in the UAE, our service guarantees that your RPP200 will arrive swiftly and securely, ready to support your mobile printing needs without delay.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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