NEOTECH
Scanhero 1D Laser Barcode Scanner – USB Desktop
Scanhero 1D Laser Barcode Scanner – USB Desktop
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your retail efficiency with the Scanhero 1D Laser Barcode Scanner. Enjoy fast, accurate barcode scanning with versatile connectivity and a compact design.
Overview
The Scanhero 1D Laser Barcode Scanner redefines efficiency in high-traffic retail and supermarket environments. Its omnidirectional 20-line laser scanning system, paired with an impressive 1650 scan lines per second, ensures seamless barcode reading. Compact, durable, and user-friendly, this scanner is the perfect solution for demanding retail workflows.
Product Description
Designed for speed and accuracy, the Scanhero 1D Laser Barcode Scanner offers high-speed laser scanning across 20 omnidirectional lines. With a durable, compact design and IP40 protection, it withstands daily use in busy environments. Its versatile connectivity—USB, PS/2, and RS-232—ensures seamless integration with existing POS systems. Features like auto sleep and wake-up functionality, along with dual LED indicators, enhance user experience while optimizing energy efficiency.
Key Features
- Omnidirectional Scanning: 20 laser scan lines ensure fast barcode recognition.
- High-Speed Operation: 1650 scan lines per second for uninterrupted workflows.
- Compact & Durable: IP40-rated design with a reinforced, high-temperature-resistant cable.
- Versatile Connectivity: Compatible with USB, PS/2, and RS-232 interfaces.
- Energy-Saving Features: Auto sleep and wake-up functionality prolongs component life.
- Intuitive Indicators: Dual LED lights and sound signals for enhanced usability in varied environments.
Specifications
- Dimensions: 150mm x 75mm x 150mm
- Weight: 490g
- Resolution: 4 mil
- Scan Speed: 1650 lines/sec
- Scan Pattern: 5 directions, 20 scan lines
- Connection Types: HID USB, USB Virtual COM, RS-232 serial
- Power Requirements: 5VDC ±10%, 220mA
- Operating Temperature: 0°C to 50°C
- Storage Temperature: -20°C to +60°C
- IP Rating: IP40
Supported OS/Application/Industries
This scanner is fully compatible with major POS systems and retail software. It is ideal for industries like retail, supermarkets, and libraries, where speed and accuracy are paramount.
Benefits & Compatibility
- Fast Processing: Reduces checkout times with rapid barcode recognition.
- Versatile Integration: Supports multiple POS systems, enhancing operational efficiency.
- Energy Efficiency: Auto sleep mode minimizes power consumption.
- User-Friendly Design: Dual LED indicators and sound alerts simplify use in any environment.
Purpose of Use
The Scanhero 1D Laser Barcode Scanner is tailored for high-traffic environments like retail stores, supermarkets, and libraries. Its omnidirectional scanning capability ensures quick and accurate barcode reading, improving customer satisfaction and operational productivity.
How to Use
- Connect the Scanner: Use the USB, RS-232, or PS/2 cable to link the scanner to your POS system.
- Position Barcodes: Place barcodes within the scanning range (up to 220mm).
- Auto Wake-Up: The scanner activates as items approach, conserving energy during idle periods.
Packaging/Weight/Dimension
-
Packaging Includes:
- 1 x Scanhero 1D Laser Barcode Scanner
- USB cable and user manual
- Box Dimensions: 20 x 16 x 15 cm
- Total Weight: 1.0 kg
Warranty and FAQs
- Warranty: Backed by a 1-year manufacturer warranty for reliable use.
-
FAQs:
- What barcodes does it support? It reads all standard 1D barcodes, including UPC, EAN, and Code 39.
- Is it suitable for continuous use? Yes, it’s built for high-traffic settings with auto sleep and wake-up features.
Performance, Quality, Durability, and Reliability
The scanner’s advanced laser diode and 20-line omnidirectional scanning ensure superior performance. Its IP40-rated durable build, coupled with high-speed scanning, guarantees consistent reliability in demanding environments.
Best Price Guarantee
Shop with confidence! The Scanhero 1D Laser Barcode Scanner is available at the best price in the UAE. If you find a better deal elsewhere, we’ll match it.
Shop Today & Receive Your Delivery Across the UAE!
Order your Scanhero 1D Laser Barcode Scanner now and enjoy fast, reliable delivery across the UAE. Experience our trusted service in all major cities.
Request for Customer Reviews and Testimonials
We value your feedback! Share your experience with the Scanhero 1D Laser Barcode Scanner to help others make informed decisions.
After Sales Support
Our dedicated support team is here to assist with setup, troubleshooting, and any other needs to ensure you get the most out of your purchase.
Get in Touch
Have questions about compatibility, availability, or technical details? Contact our team for expert advice and support.
Stock Availability
This product is in stock and ready for immediate shipment. For bulk orders, please contact us to confirm stock levels and delivery timelines.
Disclaimer
All information is for general guidance and may be subject to change without notice. Product images are for illustration purposes and may not fully represent the actual product. Verify details with a sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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