NEOTECH
Seiko TQR-395 | Versatile Time Recorder
Seiko TQR-395 | Versatile Time Recorder
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the TQR-395: Versatile time recorder with flexible punching options, reliable performance, and easy programming. Enhance time management today!
Overview:
The TQR-395 Time Recorder is a flexible, reliable solution for managing attendance and job costing. With customizable punching options and advanced programming features, it ensures efficient time tracking tailored to your specific needs.
Product Description:
The TQR-395 Time Recorder offers exceptional versatility and reliability, allowing you to choose between punching only or punching with calculation. Its ability to handle unlimited punches per day provides unmatched flexibility for attendance and job costing. With advanced features like barcoded time cards, automatic daylight savings adjustments, and a backlit LCD display, the TQR-395 is designed to streamline your time management processes.
Key Features:
- Flexible Punching Options: Choose between punching only or punching with calculation for maximum flexibility.
- Unlimited Punches: Configure the device to allow unlimited punches per day, perfect for dynamic work environments.
- Selectable Time Programs: Accommodates fixed, flexible, or part-time schedules.
- Barcoded Time Cards: Supports up to 100 different barcoded time cards for accurate time tracking.
- Backlit LCD Display: Clearly shows time, date, day of the week, and printing column for easy reading.
- Automatic Card Intake: Ensures correct page recognition and seamless card handling.
Product Quality and Performance:
The TQR-395 is built to deliver high performance and reliability. It meets rigorous quality standards and includes features like automatic card return for wrong side insertion and special mark printing for core hour violations. User testimonials highlight its dependable operation and ease of use.
Specifications:
- Dimensions: 156mm W x 179mm D x 181mm H
- Weight: 1.8 KG
- Power: Includes a memory save Li-battery for data security
Purpose of Use:
The TQR-395 is designed to meet diverse time management needs, from attendance tracking to job costing. Its flexible punching options and advanced programming make it suitable for various industries, ensuring it can handle any time management challenge.
How to Use:
Using the TQR-395 is simple. Connect it to AC power and it’s ready to go. Insert a time card, and the device will automatically intake and recognize the correct page. The backlit LCD display guides you through the process, making it easy to operate even in low light conditions.
Supported OS/Application/Industries:
The TQR-395 is compatible with various operating systems and applications. It is ideal for industries such as manufacturing, retail, and office environments, where accurate time tracking and flexible scheduling are crucial.
Benefits & Compatibility:
The TQR-395 enhances productivity with its flexible punching options and reliable performance. Its compatibility with different time cards and customizable programs makes it a versatile tool for any business, ensuring efficient time management and cost savings.
Warranty and FAQs:
The TQR-395 comes with a one-year warranty. For common concerns and detailed FAQs, please refer to the NEOTECH product services page. Contact our sales representative for support if you encounter any issues, and follow the RMA procedure if remote support is insufficient.
Packaging/Weight/Dimension:
Each TQR-395 unit is packaged with care, highlighting its weight and dimensions for easy logistical planning. This information is crucial for understanding the product’s physical attributes and ensuring a smooth customer experience.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy reliable delivery services throughout the UAE when you purchase the TQR-395. We guarantee timely and secure delivery to all major cities and emirates, ensuring your product arrives safely and on time.
Best Price Guarantee:
We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you are getting the best value for your money.
After Sales Support:
Our dedicated after-sales support team is here to ensure your satisfaction. We prioritize customer service and are ready to assist with any questions or issues.
Request for Customer Reviews and Testimonials:
We value your feedback. Share your positive experiences with the TQR-395 to help others make informed purchasing decisions.
Stock Availability:
Most items are always in stock. For non-standard items, availability can be confirmed within 10-15 working days after order confirmation.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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