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POS Kiosk - Sunmi K1 Mini

POS Kiosk - Sunmi K1 Mini

Regular price Dhs. 8,560.00 AED
Regular price Dhs. 9,900.00 AED Sale price Dhs. 8,560.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Sunmi K2 Mini Self-Service Kiosk

The Sunmi K2 Mini is a compact and versatile self-service kiosk designed to optimize store operations, enhance customer experiences, and facilitate contactless payments.

About Product:
With its fully integrated design and compact size, the Sunmi K2 Mini offers businesses of any size the opportunity to improve efficiency and customer satisfaction. It features one or two 15.6’’ HD screens and can operate in attended or unattended mode to suit various business needs.

Built with quality materials and advanced technology, the Sunmi K2 Mini ensures reliability and longevity, making it a valuable investment for businesses seeking to enhance their operations.

Powered by a Qualcomm Snapdragon Octa-core or Rockchip Quad-core CPU and equipped with 16GB ROM + 2GB RAM, the Sunmi K2 Mini delivers smooth and responsive performance.

The Sunmi K2 Mini Self-Service Kiosk offers:

  • Fully integrated design
  • Compact and lightweight construction
  • One or two 15.6’’ HD screens
  • Attended and unattended mode options
  • High-quality thermal printer with automatic cutter
  • Support for 1D and 2D barcode scanning
  • NFC support for ID card reading and payment
  • Versatile connectivity options including Wi-Fi, Bluetooth, and Ethernet


  • Operating System: SUNMI OS (based on Android OS)
  • CPU: Qualcomm Snapdragon Octa-core/Rockchip Quad-core
  • Memory: 16GB ROM + 2GB RAM, support for MicroSD up to 64GB
  • Display: 15.6" 1080x1920 FHD touchscreen
  • Camera: 3D structured light camera
  • Scanner: Support for 1D and 2D barcodes
  • NFC: 2nd generation ID card reading
  • Printer: Thermal printer with automatic cutter, support for 58/80mm OD paper roll
  • Connectivity: Wi-Fi, Bluetooth, Ethernet
  • Interface: USB Type-A ports, RJ11 Serial port, RJ12 Cash drawer port, RJ45 LAN port, Audio jack, Power port, Micro USB debug port
  • Dimensions: Varies based on configuration
  • Total Weight: Varies based on configuration
  • Power Adapter: Input AC100~240V/1.7A, Output DC24V/2.5A
  • Environment: Operating temperature 0 ~ 40°C, Storage temperature -20°C ~ 55°C

Purpose of Use:
Ideal for optimizing store operations, enhancing customer experiences, and facilitating contactless payments in various industries.

Supported Operating Systems (OS):
SUNMI OS (based on Android OS)

Supported Applications:
Compatible with a wide range of interactive and business applications.

Supported Industries:
Suitable for retail, hospitality, healthcare, and other industries requiring efficient self-service solutions.

Standard warranty coverage applies. Contact manufacturer for details.

Delivery Services:
Fast and reliable delivery available across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Experience seamless shipping for uninterrupted business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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