NEOTECH
Sewoo LK-B230Ⅱ Label Printer | High-Quality & Reliable
Sewoo LK-B230Ⅱ Label Printer | High-Quality & Reliable
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Sewoo LK-B230Ⅱ is a versatile 4-inch thermal transfer and direct thermal label printer, perfect for a wide range of applications. It offers stability, durability, and cost savings, making it an excellent choice for businesses seeking reliable and efficient printing solutions.
Product Description:
The Sewoo LK-B230Ⅱ is designed to meet diverse printing needs with both thermal transfer and direct thermal printing methods. Its compact design and easy-to-use features make it an ideal choice for various industries. The printer supports paper widths from 18mm to 118mm, ensuring flexibility for different printing requirements. Additionally, it includes standard interfaces like USB, Serial, and Ethernet, making connectivity straightforward and versatile.
Key Features:
- Print Method: Thermal transfer and direct thermal
- Print Speed: Up to 4 inches per second (102mm/sec)
- Print Width: Up to 4.1 inches (104mm)
- Resolution: 300 dpi (12 dots/mm)
- Memory: 1MB Main Flash, 16MB SDRAM, 8MB Font flash
- Sensors: Gap, Black mark, Cover open, Ribbon encoder
- Power Supply: External SMPS, AC 100~240Vac, DC 24Vdc/2.5A
- Auto Cutter: Optional Guillotine with 200,000 cuts life
Product Quality and Performance:
The Sewoo LK-B230Ⅱ stands out for its exceptional quality and performance. It adheres to high standards, ensuring reliable operation and longevity. The printer's robust construction and advanced technology guarantee consistent and precise printing, making it a trustworthy addition to any business.
Specifications:
- Dimensions: 8.46 x 11.3 x 9.09 inches
- Weight: 7.9 lbs (3.6 kg)
- Operating Temperature: 32 ~ 104°F (0 ~ 40°C)
- Media Types: Roll, Fanfold, Tag, Blackmark, Continuous, Gap, Notch Sensor
- Media Width: 0.7"~4.6” (18 ~118mm)
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Ribbon Width: 1.3"
4.3” (33110mm) - Certification: KC, CE, CB
Purpose of Use:
The Sewoo LK-B230Ⅱ is designed for businesses requiring high-quality label printing. Its robust design and versatile features make it suitable for retail, logistics, manufacturing, and healthcare applications. The printer efficiently handles barcode, tag, and label printing, ensuring clear and readable outputs.
How to Use:
Using the Sewoo LK-B230Ⅱ is simple. Load the media and ribbon, connect via USB, Serial, or Ethernet, and select the print settings on your device. Regular maintenance, such as cleaning the printhead and sensors, ensures optimal performance. Detailed instructions are available in the user manual.
Supported OS/Application/Industries:
The Sewoo LK-B230Ⅱ supports various operating systems, including Windows, Android, and iOS. It is compatible with popular label design software and integrates seamlessly into different industrial setups. Its adaptability makes it ideal for diverse sectors such as retail, logistics, healthcare, and manufacturing.
Benefits & Compatibility:
- Eco-friendly: Utilizes sustainable materials
- Cost-effective: Reduces operational costs
- User-friendly: Simple setup and maintenance
- Flexible Connectivity: USB, Serial, and Ethernet ports
- Wide Media Support: Adjustable paper width from 18mm to 118mm
Warranty and FAQs:
The Sewoo LK-B230Ⅱ comes with a one-year warranty covering parts and labor. For common issues and troubleshooting, refer to the FAQ section on our Neotech product services page. For further assistance, contact our sales representative.
Packaging/Weight/Dimension:
- Packaging: Includes power cord, power supply, and USB cable
- Weight: 7.9 lbs (3.6 kg)
- Dimensions: 8.46 x 11.3 x 9.09 inches
Shop Today & Receive Your Delivery Across the UAE!
Experience the convenience of shopping with Neotech. Enjoy swift and secure delivery across the UAE. Unlock the potential of your business with our reliable services. Shop today and embark on your business journey with confidence.
Best Price Guarantee:
We monitor the market to ensure you receive the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best value in Dubai, UAE.
After Sales Support:
Our commitment to customer satisfaction continues after purchase. We offer exceptional after-sales support to ensure you get the most out of your Sewoo LK-B230Ⅱ.
Request for Customer Reviews and Testimonials:
We value your feedback. Please share your positive experiences with the Sewoo LK-B230Ⅱ to help others make informed decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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