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NEOTECH

Sewoo LK-P20 2-Inch Mobile Thermal Printer

Sewoo LK-P20 2-Inch Mobile Thermal Printer

Regular price Dhs. 1,250.00 AED
Regular price Dhs. 1,450.00 AED Sale price Dhs. 1,250.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Sewoo LK-P20, a durable 2-inch mobile thermal printer with 80mm/s speed, USB, and optional Bluetooth/Wi-Fi. Ideal for fast, reliable printing.

Overview

The Sewoo LK-P20 is a high-performance 2-inch mobile thermal receipt printer designed for professionals on the move. With a compact and rugged design, this printer offers exceptional durability and reliability in any environment. Equipped with multiple connectivity options, including USB, Serial, and optional Bluetooth or Wi-Fi, the LK-P20 ensures seamless integration with your existing systems. Its fast printing speed of 80mm per second and long battery life make it an ideal choice for busy professionals requiring efficient and dependable printing solutions.

Product Description

The Sewoo LK-P20 Mobile Thermal Receipt Printer is engineered to meet the needs of dynamic businesses. Its rugged design ensures longevity, making it perfect for industries that require reliable mobile printing. The printer is equipped with a standard Serial (RS-232C) and USB interface, with options for Bluetooth and Wi-Fi connectivity to suit various operational needs. The magnetic stripe reader and smart card reader options further enhance its versatility, making it an excellent choice for retail, logistics, and field services.

The LK-P20 offers a printing speed of 80mm per second, ensuring quick transaction processing. It features a fast AC charger and a long-life battery, with a 2.5-hour charging time and up to 74.7 hours of standby time. Optional accessories, such as a protection case, shoulder strap, and cradle, are available to enhance the user experience.

Key Features

  • Fast Printing Speed: Prints up to 80mm per second for efficient transaction processing.
  • Durable Design: Built to withstand tough environments, ensuring long-term reliability.
  • Multiple Connectivity Options: Standard USB and Serial interfaces with optional Bluetooth and Wi-Fi for versatile connectivity.
  • Magnetic Stripe & Smart Card Reader Options: Enhances functionality for various applications.
  • Long Battery Life: 2.5-hour charging time with up to 74.7 hours of standby time.
  • Optional Accessories: Protection case, shoulder strap, and cradle for added convenience.

Product Quality and Performance

The Sewoo LK-P20 Mobile Printer is designed to deliver consistent, high-quality performance in demanding environments. Its direct thermal printing method ensures crisp, clear receipts, while the rugged construction guarantees durability. The printer meets industry standards for reliability and performance, making it a trusted choice for businesses that require mobile printing solutions. Customer feedback highlights the printer's ease of use, reliability, and exceptional print quality.

Specifications

  • Printing Method: Direct Thermal
  • Printing Speed: 80mm/sec
  • Print Width: 48mm (384 Dots/Line)
  • Resolution: 203 DPI
  • Paper Type: Thermal Receipt, Linerless (Optional)
  • Paper Width: 58mm
  • Paper Thickness: 0.06~0.09 mm
  • Roll Diameter: Max. Ø 48mm
  • Roll Core Inner Diameter: 12.5mm ± 0.5mm
  • Interface: Serial (RS-232C), USB, Optional Bluetooth, Wi-Fi

Purpose of Use

The Sewoo LK-P20 is ideal for businesses that require mobile printing capabilities in various environments. It’s perfect for retail, logistics, field services, and any industry that needs reliable, on-the-go receipt printing. Its compact size and multiple connectivity options make it a versatile tool for professionals who need to process transactions quickly and efficiently.

How to Use

To use the Sewoo LK-P20, simply connect the printer to your device via USB, Serial, Bluetooth, or Wi-Fi, depending on your setup. Load the thermal paper roll and ensure it’s aligned correctly. Power on the printer, and it’s ready for use. Follow the included manual for detailed instructions on connecting via Bluetooth or Wi-Fi.

Supported OS/Application/Industries

The Sewoo LK-P20 is compatible with multiple operating systems, including Windows and Android. It is widely used in industries such as retail, logistics, hospitality, and field services. This versatility makes it an essential tool for businesses that require mobile printing across various applications.

Benefits & Compatibility

  • Compact and Portable: Easy to carry and use in any environment.
  • High Compatibility: Works with various OS and devices, including Windows and Android.
  • Energy Efficient: Long battery life reduces the need for frequent charging.
  • Versatile Connectivity: Options for USB, Serial, Bluetooth, and Wi-Fi.

Warranty and FAQs

The Sewoo LK-P20 comes with a one-year warranty covering manufacturer defects. For any issues, our support team is ready to assist. Common questions include how to set up Bluetooth connectivity and the best practices for maintaining the printer. For detailed FAQs, please visit our website or contact customer support.

Packaging/Weight/Dimension

  • Packaging: The Sewoo LK-P20 comes in a secure package that protects the printer during transit.
  • Weight: Lightweight and portable, the printer weighs approximately 500g.
  • Dimensions: The printer measures 102mm x 75mm x 45mm, making it compact enough for mobile use.

Shop Today & Receive Your Delivery Across the UAE!

Order the Sewoo LK-P20 today and enjoy fast delivery across the UAE. We provide reliable, secure delivery services, ensuring your printer arrives in perfect condition. Whether you’re in Dubai, Abu Dhabi, or any other emirate, we’ve got you covered.

Best Price Guarantee

We guarantee the best price for the Sewoo LK-P20 in the UAE. If you find a lower price, we’ll match it. Shop with confidence, knowing you’re getting the best value for your money.

After Sales Support

Our commitment doesn’t end with your purchase. We offer comprehensive after-sales support to ensure your satisfaction. Whether you need help with setup or have questions about the product, our team is here to assist you.

Request for Customer Reviews and Testimonials

We value your feedback! Please share your experience with the Sewoo LK-P20 by leaving a review or testimonial. Your insights help us improve and assist other customers in making informed decisions.

Stock Availability

We strive to keep the Sewoo LK-P20 in stock at all times. In case of unavailability, we will notify you promptly. For time-sensitive orders, please contact us to confirm stock availability before placing your order.

Get in Touch

If you have any questions about the Sewoo LK-P20 or need assistance with your purchase, don’t hesitate to get in touch with us. Our team is here to help you with expert advice and support.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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