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NEOTECH

Sewoo SLK-TL100II 3-Inch Direct Thermal POS Printer

Sewoo SLK-TL100II 3-Inch Direct Thermal POS Printer

Regular price Dhs. 790.00 AED
Regular price Dhs. 890.00 AED Sale price Dhs. 790.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Sewoo SLK-TL100II 3-Inch Direct Thermal POS Printer. Fast 200mm/sec printing, compact, lightweight, and reliable with USB & Serial interfaces.


Overview: The Sewoo SLK-TL100II is a 3-inch direct thermal POS printer designed for fast and efficient printing at 200mm per second. Its compact size and lightweight design make it ideal for environments with limited space. This printer supports ESC/POS commands and comes with dual interfaces: USB and Serial, making it versatile and easy to integrate. The eco-friendly design reduces power consumption, certified by Energy Star.

Product Description: Crafted for high-quality, fast, and reliable printing, the Sewoo SLK-TL100II is perfect for retail and hospitality industries. This printer features a 200mm/sec print speed, ensuring quick service and reducing wait times. Its compact design is ideal for small spaces, and its lightweight build (0.6kg) allows for easy portability. The dual interface (USB and Serial) ensures compatibility with various systems. This printer is also ESC/POS command compatible, ensuring seamless integration with existing POS systems. Additionally, its Energy Star certification helps reduce power consumption and operational costs.

Key Features:

  • Print Speed: 200mm/sec for fast and efficient printing.
  • Compact and Lightweight: Weighs only 0.6kg, making it easy to handle and fit in small spaces.
  • Dual Interface: Built-in USB and Serial interfaces for versatile connectivity.
  • High Reliability: Features a 1.5 million cut life for the cutter and 160km TPH life for durability.
  • Energy Efficient: Energy Star certified, reducing power consumption and operational costs.

Product Quality and Performance: The Sewoo SLK-TL100II stands out for its high-quality and reliable performance. Its durability is backed by a cutter life of 1.5 million cuts and a TPH life of 160km. The printer’s robust design ensures consistent performance, making it a dependable choice for high-volume printing environments. Customer testimonials highlight its reliability and efficiency, reinforcing its reputation as a top-performing POS printer.

Specifications:

  • Printing Method: Direct Thermal
  • Speed: 200mm/sec
  • Width: 72mm (512 Dots/Line)
  • Resolution: 180 DPI
  • Paper Specifications: Thermal Receipt Paper, 80mm width, 0.06-0.09mm thickness, max 80mm roll diameter
  • Interface: USB (B type) + Serial (RS-232C 9pin), optional Bluetooth Ver 4.2
  • Power: External SMPS, AC 100~240Vac 50/60Hz, DC 24Vdc / 1.75A
  • Operating Temperature: 41 ~ 104℉ (5 ~ 40℃)
  • Operating Humidity: 10 ~ 90%

Purpose of Use: The Sewoo SLK-TL100II is designed for use in retail and hospitality environments where fast and reliable receipt printing is essential. Its compact design and lightweight build make it suitable for use at counters with limited space.

How to Use: To use the Sewoo SLK-TL100II, connect it via the USB or Serial interface to your POS system. Load the thermal receipt paper by opening the top cover, inserting the roll, and feeding the paper through the printer. Ensure proper alignment and close the cover. The printer is now ready for use.

Supported OS/Application/Industries:

  • Operating Systems: Compatible with Windows, Linux, Mac, iOS, and Android
  • Industries: Retail, Hospitality, Healthcare, and any industry requiring efficient receipt printing

Benefits & Compatibility:

  • Key Benefits: Fast printing, compact design, reliable performance, energy efficiency, and easy maintenance.
  • Compatibility: Compatible with various operating systems and POS software, ensuring seamless integration and enhanced productivity.

Warranty and FAQs:

  • Warranty: One-year warranty covering parts and labor. For detailed warranty information, refer to the Neotech product services page.
  • FAQs: Common questions include paper loading instructions, connectivity options, and troubleshooting tips. For more details, contact our customer support.

Packaging/Weight/Dimension:

  • Weight: 1.0Kg (2.2lb)
  • Dimensions: 136 x 165 x 111mm (5.35” x 6.49” x 4.37”)
  • Packaging: Includes the printer, power adapter, USB cable, and user manual.

Shop Today & Receive Your Delivery Across the UAE: Experience swift and reliable delivery services across the UAE. Shop today and get your Sewoo SLK-TL100II delivered to your doorstep in major cities and emirates. Enjoy the convenience of fast and secure delivery.

Best Price Guarantee: We offer a best price guarantee on the Sewoo SLK-TL100II. If you find a lower price elsewhere, we will match it. Shop with us for the best value and quality in Dubai, UAE.

After Sales Support: Our commitment to customer satisfaction extends beyond the sale. We provide exceptional after-sales support to address any issues or concerns. Contact us for assistance with your Sewoo SLK-TL100II.

Request for Customer Reviews and Testimonials: Share your experience with the Sewoo SLK-TL100II. Your reviews and testimonials help us improve our products and services. We appreciate your feedback.

Stock Availability: While we strive to keep our inventory updated, stock availability may vary. Contact us to verify stock before placing a time-sensitive order. Most items are in stock, and non-standard items are typically available within 10-15 working days.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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