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neotech.ae

Sewoo SLK-TS100 Thermal Receipt Printer

Sewoo SLK-TS100 Thermal Receipt Printer

Regular price Dhs. 750.00 AED
Regular price Dhs. 850.00 AED Sale price Dhs. 750.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Sewoo SLK-TS100: High-Performance 3" POS Printer

Product Overview:

The Sewoo SLK-TS100 Thermal Receipt Printer is an innovative solution designed to meet the demanding needs of the retail and hospitality industries. This entry-level 3" POS printer combines high performance with easy maintenance, thanks to its jam release lever. With support for 2 fonts at 203 dpi resolution and a triple interface (USB, Serial, Ethernet), it offers unparalleled flexibility and efficiency for all your receipt printing needs.

Key Features:

  • High-Speed Printing: Achieves up to 220mm/sec, enhancing transaction efficiency.
  • Triple Interface: Includes USB, Serial, and Ethernet connections for versatile compatibility.
  • Easy Maintenance: Features a jam release lever for quick troubleshooting.
  • High Resolution: Supports 2 fonts at 203 dpi, ensuring clear and crisp prints.
  • Direct Thermal Printing: Offers unidirectional printing with friction feed for reliability.

Product Quality and Performance:

The Sewoo SLK-TS100 is built to the highest standards of quality and performance. Its direct thermal printing method ensures durable, long-lasting prints, while the robust design guarantees reliability under heavy use. User testimonials praise its durability and the seamless integration into various POS systems, highlighting its role in streamlining operations in retail and hospitality environments.

Specifications:

  • Printing Method: Direct Thermal
  • Speed: 220mm/sec
  • Print Width: 72mm (576 Dots/Line)
  • Resolution: 203 DPI
  • Paper Type: Thermal Receipt Paper
  • Paper Width: 80 mm
  • Paper Thickness: 0.06 ~ 0.08 mm
  • Max Roll Diameter: Ø 80.0 mm
  • Roll Core Inner Diameter: 12.5 mm ± 0.5 mm
  • Interfaces: USB(B type), Serial(RS-232C_9pin), Ethernet

Purpose of Use:

Designed for the retail and hospitality industries, the Sewoo SLK-TS100 enhances customer service efficiency by providing quick and clear receipt printing. Its high-speed output, coupled with triple connectivity options, makes it an ideal choice for businesses looking to improve their transaction workflows.

How to Use:

Operating the Sewoo SLK-TS100 is straightforward. Simply connect it to your POS system using one of the triple interfaces, load the thermal paper, and it’s ready to print. The jam release lever allows for easy maintenance, ensuring continuous operation during busy hours.

Supported OS/Application/Industries:

The printer is compatible with various operating systems, making it a versatile choice for different applications in retail and hospitality. Its efficient printing capabilities are essential for businesses looking to streamline their operations and enhance customer service.

Benefits & Compatibility:

  • High-Speed Printing: Improves checkout times, enhancing customer satisfaction.
  • Versatile Connectivity: Ensures compatibility with most POS systems.
  • Easy Maintenance: Minimizes downtime, keeping your business running smoothly.
  • Energy Efficient: Reduces operational costs over time.

Warranty and FAQs:

The Sewoo SLK-TS100 comes with a one-year comprehensive warranty. For FAQs and support, visit the Neotech product services page or contact your sales representative for assistance with troubleshooting and the RMA procedure if needed.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the Sewoo SLK-TS100 on our website to help others make informed decisions. Your insights are greatly appreciated.

The Sewoo SLK-TS100 Thermal Receipt Printer emphasizes its key features, benefits, and compatibility, designed to attract and engage potential buyers by highlighting its efficiency, ease of use, and versatility in various industries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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