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NEOTECH

Sewoo SLK-TS200 Black POS Printer - 3-Inch Thermal

Sewoo SLK-TS200 Black POS Printer - 3-Inch Thermal

Regular price Dhs. 750.00 AED
Regular price Dhs. 850.00 AED Sale price Dhs. 750.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Sewoo SLK-TS200 3-inch thermal POS printer. High-speed printing, easy maintenance, and wireless connectivity. Perfect for retail environments.

Overview:

The Sewoo SLK-TS200 is a high-performance 3-inch direct thermal POS printer, designed to meet the demands of fast-paced retail environments. It offers easy maintenance, reliable wireless connectivity, and a sleek, compact design that fits seamlessly into any retail setting. With its high-speed printing capabilities, the SLK-TS200 ensures quick and efficient transactions, making it an ideal choice for businesses looking to enhance their point-of-sale systems.

Product Description:

The Sewoo SLK-TS200 combines speed, reliability, and ease of use in a compact design. It delivers high-speed printing at 250mm/sec, ensuring rapid receipt production without compromising quality. The printer supports various connectivity options, including USB, Serial, Ethernet, Bluetooth, and WiFi, making it adaptable to any point-of-sale setup.

Designed for ease of maintenance, the SLK-TS200 features a wheel-type paper jam control system and allows for simple replacement of key components like the print head, motor, and cutter. Its visible wireless connectivity status ensures seamless operation, while its compact size and wall-mount capability make it perfect for space-constrained environments.

Key Features:

  • High-Speed Printing: Capable of printing at 250mm/sec (9.8ips), ensuring quick transactions.
  • Compact and Sleek Design: Fits easily into any retail environment, with optional wall-mount capability.
  • Easy Maintenance: Features a wheel-type paper jam control and simple component replacement.
  • Versatile Connectivity: Supports USB, Serial, Ethernet, Bluetooth, and WiFi for flexible setup options.
  • Durable Construction: Built to last with high-quality materials and reliable performance.

Product Quality and Performance:

The Sewoo SLK-TS200 is built to deliver consistent quality and performance in high-traffic retail environments. It offers a TPH life of 150km and an MCBF of 80 million lines, ensuring long-lasting reliability. The printer’s cutter is designed to perform up to 2 million cuts, making it ideal for continuous use. Certified by KC, CE, FCC, IC, CB, cTUVus, and Energy Star, the SLK-TS200 meets international quality and safety standards.

Specifications:

  • Dimensions: 174 x 136 x 132mm (6.85” x 5.35” x 5.19”)
  • Weight: 1.04Kg (2.3lb)
  • Print Method: Direct Thermal
  • Print Width: Up to 72mm (2.8”)
  • Resolution: 203 DPI
  • Print Speed: Up to 250mm/sec (9.8ips)
  • Interfaces: USB, Serial, Ethernet, Bluetooth, WiFi
  • Media Type: Thermal receipt paper, black mark paper
  • Media Width: Max. 80mm (3.14”)
  • Roll Diameter: Max. Ø 83.0 mm
  • Power Supply: External SMPS, AC 110~220Vac, DC 24Vdc / 2.5A

Purpose of Use:

The Sewoo SLK-TS200 is ideal for retail and point-of-sale applications, providing quick and reliable printing of receipts, price tags, and labels. Its compact design makes it suitable for both countertop and wall-mounted setups, making it a versatile choice for various retail environments.

How to Use:

Setting up the Sewoo SLK-TS200 is simple. Connect the printer using the available interfaces—USB, Serial, Ethernet, Bluetooth, or WiFi. Load the thermal paper by following the straightforward instructions, and you’re ready to start printing. Regular maintenance is easy, with accessible components for quick replacement and a paper jam control system that ensures continuous operation.

Supported OS/Application/Industries:

  • Operating System: Compatible with Windows, Linux, and Mac.
  • Applications: Versatile for retail, hospitality, and other industries requiring reliable receipt printing.
  • Industries: Ideal for department stores, supermarkets, specialty retail stores, and more.

Benefits & Compatibility:

  • Fast and Efficient: Reduces waiting time with high-speed printing.
  • User-Friendly: Easy to maintain and operate.
  • Versatile Connectivity: Compatible with multiple devices and operating systems.
  • Cost-Effective: Energy-efficient with minimal maintenance costs.

Warranty and FAQs:

The Sewoo SLK-TS200 comes with a one-year warranty covering manufacturing defects. For any issues, our support team is ready to assist. Here are some common FAQs:

  • Q: What type of paper does the SLK-TS200 use?
  • A: It uses thermal receipt paper with a maximum width of 80mm.
  • Q: How do I connect the SLK-TS200 to my network?
  • A: The printer supports Ethernet, Bluetooth, and WiFi connections for easy network integration.
  • Q: What is the printer’s lifespan?
  • A: The TPH has a lifespan of 150km, and the cutter can perform up to 2 million cuts.

Packaging/Weight/Dimension:

The Sewoo SLK-TS200 is securely packaged to prevent damage during transit. The package includes the printer, power supply, and necessary cables. The product weighs 1.04Kg and has dimensions of 174 x 136 x 132mm.

Shop Today & Receive Your Delivery Across the UAE!

Order the Sewoo SLK-TS200 today and benefit from our reliable, fast delivery services across the UAE. Our commitment to punctuality and security ensures your product arrives on time and in perfect condition.

Best Price Guarantee:

We offer a best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we’ll match it. Shop with confidence, knowing you’re getting the best deal.

After Sales Support:

Our customers are our top priority. We provide exceptional after-sales support to ensure your complete satisfaction. Contact our support team for any assistance.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the Sewoo SLK-TS200 to help us improve and assist future customers.

Stock Availability:

We strive to keep our inventory updated. If an item is out of stock, we will notify you promptly. For time-sensitive orders, please contact us to verify stock availability.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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