NEOTECH
Sewoo SLK-TS200 White 3-inch Thermal POS Printer
Sewoo SLK-TS200 White 3-inch Thermal POS Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost efficiency with the Sewoo SLK-TS200. A 3-inch direct thermal POS printer with 250mm/sec speed, easy maintenance, and wireless connectivity. Ideal for retail.
Overview:
The Sewoo SLK-TS200 is a high-performance 3-inch direct thermal POS printer, perfect for businesses seeking reliable and fast receipt printing. With its compact design, this printer is ideal for retail environments where space and speed are critical. The SLK-TS200 offers easy maintenance and is equipped with wireless connectivity, making it a versatile choice for modern business needs.
Product Description:
The Sewoo SLK-TS200 stands out for its exceptional performance in busy retail environments. It offers a print speed of 250mm/sec, ensuring rapid receipt production to keep your lines moving. The printer features a wheel-type paper jam control, simplifying maintenance and reducing downtime. With visible wireless connectivity status and options for Bluetooth and WiFi, the SLK-TS200 provides flexible installation options, including wall-mounting for top-exit printing.
This printer is built for easy component replacement, including the head, motor, cutter, and PCB, ensuring long-term reliability. Its compatibility with various terminals makes it suitable for a wide range of applications, from department stores to specialty retail shops.
Key Features:
- High-Speed Printing: Achieves speeds of 250mm/sec (9.8ips) for efficient receipt production.
- Direct Thermal Method: Prints clear, sharp receipts on 72mm width paper.
- Easy Maintenance: Wheel-type jam control and simple component replacement.
- Wireless Connectivity: Supports Bluetooth and WiFi for flexible installation.
- Wall-Mount Capability: Ideal for top-exit printing setups in space-constrained environments.
Product Quality and Performance:
The Sewoo SLK-TS200 excels in quality and reliability, meeting the demands of high-traffic retail settings. With a 203 DPI resolution, this printer delivers crisp, clear receipts every time. Its robust design ensures long-lasting performance, while its easy maintenance features minimize operational disruptions, making it a dependable choice for any business.
Specifications:
- Printing Method: Direct Thermal
- Print Speed: 250mm/sec
- Print Width: 72mm (576 Dots/Line)
- Resolution: 203 DPI
- Paper Type: Thermal Receipt
- Paper Width: 80mm
- Paper Thickness: 0.06 ~ 0.08 mm
- Roll Diameter: Max. Ø 83.0 mm
- Roll Core Inner Diameter: 12.5 mm ± 0.5 mm
- Standard Interface: USB (B type), Serial (RS-232C_9pin), Ethernet Built-in
- Optional Interface: Bluetooth Smart Ready (Bluetooth 5.0+BLE) or WiFi (802.11 a/b/g/n)
Purpose of Use:
The Sewoo SLK-TS200 is designed for use in a variety of retail settings, including department stores, specialty shops, and supermarkets. It is ideal for printing receipts, price tags, labels, and coupons, offering compatibility with multiple terminals and ensuring reliable performance in high-demand environments.
How to Use:
Using the Sewoo SLK-TS200 is straightforward. Simply connect via USB, Serial, or Ethernet, or choose the wireless option with Bluetooth or WiFi. Load the thermal paper, select your desired settings, and start printing. For wall-mount setups, configure the top-exit printing option for optimal space utilization.
Supported OS/Application/Industries:
- Operating System: Compatible with Windows, Linux, and Mac.
- Applications: Versatile for various retail and distribution sectors.
- Industries: Ideal for department stores, supermarkets, specialty retail stores, and more.
Benefits & Compatibility:
The Sewoo SLK-TS200 provides significant benefits, including high-speed printing, easy maintenance, and flexible installation options. Its compatibility with various operating systems and terminals makes it a versatile solution for any retail business. The printer’s energy-efficient design also contributes to reduced operational costs.
Warranty and FAQs:
The Sewoo SLK-TS200 comes with a one-year comprehensive warranty, covering all manufacturing defects. For troubleshooting tips and FAQs, please visit the Neotech product services page or contact our customer support team for personalized assistance.
Packaging/Weight/Dimension:
The Sewoo SLK-TS200 is packaged securely to ensure safe delivery. The dimensions and weight of the unit are optimized for easy transport and installation. Please contact us for detailed packaging information.
Shop Today & Receive Your Delivery Across the UAE!
Order the Sewoo SLK-TS200 today and enjoy fast, reliable delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Our dedicated delivery services ensure your printer arrives safely and on time.
Best Price Guarantee:
We offer the best prices on the Sewoo SLK-TS200. If you find a lower price elsewhere, we’ll match it, ensuring you get the best value for your investment. Shop with confidence, knowing you’re getting top-quality products at competitive prices.
After-Sales Support:
Our after-sales support team is ready to assist with any issues or questions you may have regarding the Sewoo SLK-TS200. We prioritize customer satisfaction and are dedicated to ensuring your printer performs optimally.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the Sewoo SLK-TS200 to help others make informed decisions. Your reviews and testimonials are greatly appreciated.
Stock Availability:
The Sewoo SLK-TS200 is typically in stock, but availability may vary. For urgent orders, please contact us to confirm stock status. Non-standard items are usually available within 10-15 working days after order confirmation.
Get in Touch:
If you have questions or need expert advice about the Sewoo SLK-TS200, our team is here to help. Reach out to us for any inquiries, and we’ll provide the support you need.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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