NEOTECH
Receipt Printer - Star Star TSP650II White - High-Speed
Receipt Printer - Star Star TSP650II White - High-Speed
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
About Product:
Overview: The Star TSP650II White is a high-quality receipt printer designed to streamline operations and enhance customer service. With fast printing speed, direct thermal technology, and versatile connectivity options, this printer is perfect for various industries.
Description: The TSP650II White can print up to 60 receipts per minute, utilizing direct thermal printing technology for clear and smudge-free receipts. It offers a printing resolution of 203 dpi and accommodates various paper widths (58mm to 80mm).
Specification:
- Printing Speed: 60 receipts per minute
- Printing Technology: Direct thermal
- Printing Resolution: 203 dpi
- Paper Width: 58mm to 80mm
- Connectivity: USB, Ethernet, Bluetooth
- Automatic Paper Cutting
- User-friendly Design
- Color: White
Purpose of Use in: Ideal for retail, hospitality, and healthcare industries, ensuring reliable and efficient receipt printing.
Supported OS: Compatible with iOS, Android, and Windows devices.
Supported Application: Suitable for various POS systems and applications.
Supported Industries: Perfect for retail, hospitality, and healthcare industries.
Versatile POS Receipt Printer: The TSP650II offers fast thermal printing at 300mm per second, making it suitable for traditional and modern POS systems. It features high-quality 203 dpi printing, "Drop-In & Print" paper loading, and high reliability.
Plug-in Interfaces: Choose from various interchangeable interfaces, including USB, Ethernet LAN, Serial, Parallel, and HI X CloudPRNT.
Cloud Connected: Star’s unique Hi X interface includes dual USB and Ethernet LAN, as well as Star’s CloudPRNT Technology for direct printing from web-based apps and online ordering systems.
Fast, Reliable Printing: With printing at 300mm per second, TSP650II printers are ideal for fast throughput applications with easy-to-use features such as drop-in paper loading and simple set-up.
TSP650II Features:
- Versatile thermal receipt printer for traditional and modern POS systems
- High-performance thermal printing at 300mm per second
- Easy paper loading with "Drop-In & Print"
- High-quality 203 dpi print quality
- Compact design
- High reliability with 60,000,000 lines CRT
- Autocutter included
- Various TSP650II Series versions available
Specifications:
- Max. Print Speed: 300mm/sec.
- Resolution: 203 dpi
- No. of Columns: 48 / 64 col. Depending on Paper Width
- Autocutter: Partial Cut (Guillotine)
- Paper Width: 80mm (58mm Using Paper Guide)
- Paper Thickness: 0.053 – 0.085mm
- Paper Roll Standard Option: 83mm
- Print Width: 50.8mm (58mm Paper) 72mm (80mm Paper)
Unique Ethernet Print on Disconnection Feature: Standard with IFBD-HE07 Option
Power Supply: External Power Supply PS60A required. Please contact your Star Reseller for more information.
Power Consumption: 1.9 Amps Printing, 0.15 Amps Standby
Energy Star: External, Energy Star Qualified PS60 (Optional)
Reliability: 60 Million Lines, 2 Million Cuts
Dimensions (W x D x H) mm Weight: 142 x 203.5 x 132 mm, 1.60kg
Options:
- T650 Splash Proof Cover
- VS-T650 Display Stand for Vertical Use
- Plug-in Interfaces
- "Plug-In" HI X Connect interface for simple Web and Cloud-based printing
- CB2002 and CD4 Series Cash Drawers
- Warranty: Enjoy peace of mind with a 1-year warranty.
Delivery Services: Experience unparalleled convenience with our seamless delivery services covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Fast and reliable delivery guaranteed.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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