NEOTECH
Swiftautoid Wireless Gaming Earbuds with Noise Cancelling, Type-C
Swiftautoid Wireless Gaming Earbuds with Noise Cancelling, Type-C
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Swiftautoid AE16 Wireless Gaming Earbuds offer immersive audio, perfect for gaming, sports, and travel. Featuring active noise cancellation, these earbuds deliver high-quality sound without distractions. They have a comfortable design and are equipped with touch controls for easy operation. The Type-C charging ensures fast power-up, while the 5-hour battery life and 35mAh headphone battery provide extended playtime. Whether you’re gaming or commuting, these wireless earbuds guarantee a seamless experience.
Product Description
Designed for gaming and professional use, the Swiftautoid AE16 Wireless Earbuds feature advanced noise-cancelling technology to block out background noise and provide crystal-clear sound. With an LED battery indicator and quick 1-hour charge time, the earbuds offer up to 5 hours of continuous playback. The earbuds’ ergonomic touch control operation and lightweight 120g build make them perfect for long hours of use. These wireless earbuds come with a 400mAh charging case, ensuring you stay powered up throughout the day. They are compatible with mobile devices, PCs, and more, making them versatile for gaming and daily tasks.
Key Features
- Active Noise Cancellation: Block out distractions for focused gaming and music.
- Wireless Connectivity: Seamless Bluetooth connection for mobile devices, PCs, and gaming consoles.
- 5-Hour Battery Life: Extended playtime with quick Type-C charging.
- Touch Control: Effortless operation with intuitive touch controls.
- Lightweight Design: Weighs just 120g for comfortable all-day use.
Product Quality and Performance
Built with F13 stereo speakers, the Swiftautoid AE16 delivers rich, immersive sound quality, enhancing your gaming and music experience. The PC & ABS material ensures durability, while the IPX0 rating provides basic protection from light splashes, ideal for daily use. Certified by CE, these earbuds guarantee high standards of quality and performance, making them a reliable choice for both casual and professional users.
Performance, Quality, Durability, and Reliability
The Swiftautoid AE16 Earbuds provide exceptional audio quality and reliability with 5G connectivity. The 35mAh headphone battery and 400mAh charging case ensure long-lasting performance. Designed for durability with PC & ABS material, these wireless earbuds are ideal for everyday use, gaming, and travel.
Specifications
- Battery Life: 5 hours
- Charging Time: 1 hour
- Battery Capacity: 35mAh (earbuds), 400mAh (charging case)
- Noise Cancelling: Yes
- Control: Touch control with LED battery indicator
- Weight: 120g
- Charging: Type-C
- Waterproof Standard: IPX0
- Material: PC & ABS
- Speakers: F13 stereo speakers
Purpose of Use
The Swiftautoid AE16 earbuds are perfect for gaming, commuting, workouts, or travel. Their noise-cancelling feature ensures you enjoy uninterrupted music or game soundtracks, while their lightweight design and touch controls make them convenient for everyday use.
How to Use
Simply pair the Swiftautoid AE16 earbuds with your device via Bluetooth. Use the touch controls to play, pause, or adjust volume. To charge, place the earbuds in the Type-C charging case. With a full charge, the earbuds provide up to 5 hours of continuous play.
Supported OS/Application/Industries
These earbuds are compatible with a wide range of devices, including smartphones, portable media players, gaming consoles, and PCs. Ideal for gaming, travel, and professional use, the Swiftautoid AE16 ensures versatile, high-quality sound across all platforms.
Benefits & Compatibility
- Noise Cancelling: Active noise cancellation blocks external sounds, enhancing focus and clarity.
- Type-C Fast Charging: Quickly charges earbuds in 1 hour for up to 5 hours of continuous use.
- Lightweight & Comfortable: At 120g, these earbuds offer comfort for extended periods.
- Touch Controls: Easy touch operations to manage calls and media.
- Wide Compatibility: Works with smartphones, PCs, gaming consoles, and other Bluetooth-enabled devices.
Warranty and FAQs
The Swiftautoid AE16 comes with a 1-year warranty covering manufacturing defects. For issues or troubleshooting, contact Neotech’s customer service for support or visit our FAQ page. Should your earbuds malfunction, the RMA process will be initiated after remote diagnostics.
Packaging/Weight/Dimension
- Weight: 120g
- Product Size: 11.2 x 10.7 x 8.8 cm
- Packaging Size: 20 x 18 x 15 cm
- Gross Weight: 3kg
- Packaging Type: Secure carton packaging for safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order the Swiftautoid AE16 Wireless Earbuds today and enjoy fast, reliable delivery across the UAE. From Dubai to Abu Dhabi, we cover all regions with timely and secure delivery services, ensuring you receive your product without delay.
Best Price Guarantee
Get the best price for the Swiftautoid AE16 Earbuds in the UAE. We guarantee the lowest price, and if you find a lower price elsewhere, we’ll match it! Enjoy premium sound quality at the most competitive price on the market.
After Sales Support
Our after-sales team is committed to helping you make the most of your Swiftautoid AE16 purchase. We offer troubleshooting assistance, product maintenance tips, and more to ensure complete customer satisfaction.
Request for Customer Reviews and Testimonials
We’d love to hear about your experience with the Swiftautoid AE16! Leave a review or testimonial and help other customers choose the right wireless earbuds for their needs.
Stock Availability
While we strive to keep our inventory updated, stock availability may vary. For urgent orders, please contact us to confirm availability. Non-standard items may take up to 10-15 working days for availability confirmation.
Get in Touch
If you have any questions regarding the Swiftautoid AE16 or other products, feel free to reach out to our Neotech team for expert advice and assistance. We’re here to help!
Disclaimer
Product images are for illustration purposes and may not reflect the exact product. Specifications and prices are subject to change without notice. Please verify all details with a sales representative before placing an order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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