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NEOTECH

Mobile Terminals - TC21 Touch Computer

Mobile Terminals - TC21 Touch Computer

Regular price Dhs. 3,000.00 AED
Regular price Dhs. 3,500.00 AED Sale price Dhs. 3,000.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Zebra TC21: Robust Android 10 Touch Computer

Overview

Introducing the Zebra TC21 Touch Computer – a compact powerhouse designed for the dynamic demands of retail, hospitality, and healthcare sectors. Engineered to bring enterprise-class performance to your fingertips, the TC21 offers a blend of durability, efficiency, and connectivity, making it the ideal mobile computing solution for businesses seeking to enhance their operational agility and customer service.

Product Description

The Zebra TC21 Touch Computer redefines what businesses can expect from a mobile device. Featuring a sleek, lightweight design with a 5-inch HD touch display, it delivers both aesthetic appeal and practical functionality. Running on Android 10 with an upgrade path to Android 11, it ensures your software stays current. At its core, a Qualcomm Snapdragon 660 octa-core processor provides the speed and responsiveness needed to handle applications effortlessly. Equipped with extensive connectivity options including Bluetooth 5.0, NFC, and Wi-Fi, the TC21 keeps you connected wherever work takes you. Its rugged build, adherence to IP67 and MIL-STD-810G standards, and a long-lasting battery make it a reliable companion for the most demanding days.

Key Features

  • High-Definition Display: 5-inch HD touch screen for clear, intuitive interaction.
  • Powerful Performance: Qualcomm Snapdragon 660 processor with 3GB RAM and 32GB storage.
  • Advanced Connectivity: Bluetooth 5.0, NFC, and Wi-Fi capabilities for constant connectivity.
  • Rugged Durability: IP67 and MIL-STD-810G certification, withstands drops from up to 5 feet.
  • Professional Imaging: 13MP rear and 5MP front cameras for barcode scanning and documentation.
  • Extended Battery Life: 3,100mAh battery with fast charging, designed for all-day use.

Quality and Performance

The TC21's superior build and performance have garnered positive feedback across industries. Users laud its reliability in challenging environments, highlighting its seamless operation and robustness as key factors in maintaining productivity and enhancing customer experiences.

Specifications

  • OS: Android 10, upgradable to Android 11
  • Processor: Qualcomm Snapdragon 660 octa-core
  • Memory: 3GB RAM, 32GB storage (expandable up to 256GB via microSD)
  • Display: 5-inch HD touch
  • Cameras: 13MP rear, 5MP front
  • Connectivity: Bluetooth 5.0, NFC, Wi-Fi
  • Durability: IP67, MIL-STD-810G certified
  • Battery: 3,100mAh with fast charging

Purpose of Use

The TC21 is tailored for businesses that require a versatile, reliable mobile computer for inventory management, order taking, and customer service. Its performance and durability make it especially suitable for the retail, hospitality, and healthcare industries.

Supported Operating Systems/Applications/Industries

With Android 10 and the ability to upgrade to Android 11, the TC21 supports a wide range of applications, ensuring compatibility with current and future business needs across various sectors.

Benefit Effect

Implementing the Zebra TC21 in your operations can lead to significant improvements in efficiency, accuracy, and customer satisfaction. Its combination of performance, durability, and connectivity enhances workforce mobility and productivity.

Warranty Information and FAQs

The Zebra TC21 comes with a 1-year warranty, providing assurance in its quality and longevity. For more detailed information and FAQs, please visit https://neotech.ae/pages/product-services.

Delivery Services (specific to the UAE)

Our delivery services cover all major cities and emirates in the UAE, ensuring fast and reliable delivery of your Zebra TC21, so you can focus on what matters most - growing your business.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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