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NEOTECH

Zebra TC21 Rugged Android Mobile Computer | NFC, 3GB/32GB

Zebra TC21 Rugged Android Mobile Computer | NFC, 3GB/32GB

Regular price Dhs. 1,850.00 AED
Regular price Dhs. 1,950.00 AED Sale price Dhs. 1,850.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the durable Zebra TC21 Android Mobile Computer with 3GB/32GB memory, NFC, advanced barcode scanning, and long battery life—ideal for retail and warehouse environments.


Overview: The Zebra TC21 Android Mobile Computer delivers rugged performance with an affordable price tag, making it a perfect choice for businesses that require dependable mobile computing solutions. Built to last in challenging environments, this device is ideal for industries like retail, hospitality, and light warehousing, ensuring seamless operations and improved productivity.

Key Features:

  • Rugged Durability: IP67 rating ensures protection against dust, water, and drops up to 1.2 meters.
  • Seamless Connectivity: Equipped with Wi-Fi, Bluetooth, and optional 4G LTE for uninterrupted communication.
  • Advanced Data Capture: Integrated 1D/2D barcode scanner boosts efficiency in data collection.
  • Extended Battery Life: A 3300 mAh battery powers the device for up to 10 hours.
  • Ergonomic Design: Lightweight and easy to handle for prolonged use.

Product Quality and Performance: The Zebra TC21 is engineered to withstand harsh conditions while maintaining excellent performance. Powered by a Qualcomm Snapdragon 660 processor, it supports multitasking and quick data processing. With a 5-inch HD touchscreen protected by Corning Gorilla Glass, this device is designed to keep up with demanding workloads.

Specifications:

  • Processor: Qualcomm Snapdragon 660
  • Operating System: Android 10
  • Memory: 3GB RAM, 32GB Flash
  • Display: 5-inch HD, Corning Gorilla Glass
  • Battery: 3300 mAh (up to 10 hours)
  • Connectivity: Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0, 4G LTE (optional)
  • Scanner: 1D/2D Imager
  • Durability: IP67 rating, drop-tested from 1.2 meters
  • Dimensions: 158 x 79 x 13.7 mm
  • Weight: 235g

Purpose of Use: Designed for retail, hospitality, and light warehousing, the Zebra TC21 is built to streamline operations and boost productivity. Its rugged design ensures it can handle daily wear and tear in various environments.

How to Use:

  1. Power On: Press and hold the power button.
  2. Set Up: Configure network settings and download required business apps.
  3. Scan: Use the integrated scanner for quick data capture.
  4. Navigate: Access apps and data through the responsive touchscreen.

Supported OS/Application/Industries: The TC21 runs on Android 10 and is compatible with a wide range of business apps. It’s ideal for retail, hospitality, and warehousing, offering reliable performance in diverse environments.


Benefits & Compatibility:

  • Durability: Built to endure harsh conditions, minimizing repair and replacement costs.
  • Connectivity: Supports Wi-Fi and Bluetooth for fast data transfers, with optional cellular connectivity.
  • Efficient Battery: Long-lasting power ensures continuous operation throughout shifts.

Warranty and FAQs: The Zebra TC21 includes a one-year warranty covering defects in materials or workmanship. For common queries, visit our Neo Digital Services page or contact our sales team for immediate assistance.


Packaging/Weight/Dimension:

  • Weight: 235g
  • Dimensions: 158 x 79 x 13.7 mm

Delivery Information: We offer fast, reliable delivery across the UAE, ensuring your Zebra TC21 arrives promptly to support your business needs. Enjoy secure, timely shipping to all major cities and regions.

After Sales Support: Our dedicated team provides comprehensive after-sales support, from initial setup to troubleshooting, ensuring you get the most from your Zebra TC21.


Stock Availability: The Zebra TC21 is readily available in stock. For special configurations, orders can be fulfilled within 10-15 working days.


Customer Reviews and Testimonials: We encourage our customers to leave reviews and share their experiences using the Zebra TC21 to help others make informed purchase decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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