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Receipt Printer - TEP220 Thermal Printer

Receipt Printer - TEP220 Thermal Printer

Regular price Dhs. 448.00 AED
Regular price Dhs. 600.00 AED Sale price Dhs. 448.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

TEP220 MD: Compact High-Speed EPOS Printer

Overview: Introducing the TEP220 MD EPOS Thermal Printer – the ultimate printing solution for businesses in retail, hospitality, and healthcare. Its compact design and high-speed printing capabilities streamline operations, offering unparalleled efficiency and convenience. With its USB/Ethernet connectivity, it integrates seamlessly into various setups, enhancing workflow and productivity.

Product Description: The TEP220 MD EPOS Thermal Printer stands out for its robust and energy-efficient design. Engineered for high performance, it boasts a printing speed of up to 220mm per second, ensuring customer wait times are significantly reduced. Its eco-friendly auto-sleep and auto-wake functions not only conserve power but also cut down on energy expenses, making it an ideal choice for cost-conscious businesses. The printer supports a variety of formats, including barcodes, logos, and text, enabling customization and branding opportunities.

Key Features:

  • Compact, lightweight design for easy installation in tight spaces.
  • High-speed printing at 220mm/s for efficient service.
  • Energy-saving features with auto-sleep and auto-wake.
  • Simple paper loading and automatic cutter for hassle-free operations.
  • Supports diverse printing formats for customization.
  • Broad OS compatibility: Windows, Linux, Android.
  • High-resolution printing (203 dpi) for crisp text and graphics.
  • Durable build with a robust casing and long-lasting print head.
  • Attractively priced to suit businesses of all sizes.

Quality and Performance: The TEP220 MD EPOS Printer is synonymous with reliability and excellence. Its construction is designed to withstand the rigors of daily use, minimizing downtime and maintenance costs. Customers and businesses alike praise its consistent performance and quality output, with testimonials highlighting its dependability and the positive impact on their operational efficiency.


  • Interface: USB/Ethernet
  • Printing Speed: Up to 220mm/s
  • Energy Efficiency: Auto-sleep/wake functions
  • Printing Resolution: 203 dpi
  • Compatibility: Windows, Linux, Android
  • Design: Compact, with automatic cutter

Purpose of Use: Designed for versatility, the TEP220 MD caters to a broad spectrum of industries, from retail and hospitality to healthcare. It meets various printing needs, including receipts, tickets, and labels, ensuring it is a perfect match for businesses aiming to enhance their service speed and quality.

Supported Operating Systems/Applications/Industries: The printer's compatibility with multiple operating systems (Windows, Linux, Android) and its support for diverse printing formats make it suitable for a wide range of applications and industries, offering flexibility and ease of integration.

Benefit Effect: By adopting the TEP220 MD, businesses will experience immediate benefits – faster service times, reduced energy costs, and enhanced customer satisfaction. Its quality printing enhances brand presentation, and its reliability ensures continuous operation without interruptions.

Warranty Information and FAQs: The TEP220 MD comes with a comprehensive warranty, ensuring peace of mind for businesses. Our FAQ section addresses common concerns, providing quick solutions and information on maximizing the printer’s capabilities.

Delivery Services (specific to the UAE): We offer reliable and speedy delivery services across all major cities and emirates in the UAE. Our commitment to prompt and secure delivery ensures your business can start benefiting from the TEP220 MD EPOS Thermal Printer without delay.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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