NEOTECH
Toshiba 4610-2NR Multi-Station Receipt Printer
Toshiba 4610-2NR Multi-Station Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Toshiba 4610-2NR Multi-Station Receipt Printer
Overview
Optimize your point of sale with the Toshiba 4610-2NR Multi-Station Receipt Printer. This high-performance printer is engineered to deliver fast, reliable receipt printing, making it ideal for retail, hospitality, and grocery stores where speed and efficiency are critical.
Product Description
High-Speed Printing: The Toshiba 4610-2NR ensures quick transaction processing with its fast print speeds, reducing customer wait times significantly.
Reliability and Durability: Built to withstand the rigors of heavy daily use, this printer is a durable solution for any business requiring consistent performance and minimal downtime.
Key Features
- Multi-Station Capability: Allows simultaneous printing of receipts and journals, increasing efficiency at the checkout.
- Thermal Printing Technology: Offers clear, crisp prints and reduces the need for frequent ribbon changes.
- Easy Maintenance: Designed for easy access to components for quick paper loading and maintenance.
Product Quality and Performance
The Toshiba 4610-2NR is noted for its robust construction and reliability in high-volume environments. It's extensively tested to handle the high throughput demands of busy retail settings, ensuring long-term performance with minimal maintenance.
Specifications
- Dimensions: 20cm x 30cm x 15cm
- Weight: 3 kg
- Print Method: Direct Thermal
- Print Speed: Up to 300mm/second
- Connectivity: USB, Serial
Purpose of Use
The Toshiba 4610-2NR is particularly useful for businesses that require fast, efficient service such as retail chains, supermarkets, and hospitality venues. It facilitates improved customer experiences by speeding up transactions.
How to Use
Install the Toshiba 4610-2NR by connecting it to your POS system via USB or Serial port, load the thermal paper, and it’s ready for operation. Routine maintenance involves simple paper roll changes and occasional cleaning of the thermal head to ensure optimal functionality.
Supported OS/Application/Industries
Compatible with most major operating systems, the Toshiba 4610-2NR is adaptable to a wide range of retail and hospitality software systems, enhancing its utility in various commercial settings.
Benefits & Compatibility
- Enhanced Checkout Speeds: Rapid print capabilities streamline checkout processes.
- Versatile Compatibility: Integrates seamlessly with existing POS systems to enhance operational efficiency.
Warranty and FAQs
The Toshiba 4610-2NR comes with a one-year manufacturer's warranty. For support and troubleshooting, comprehensive FAQs are available on Toshiba's support page to assist with setup and operation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Toshiba 4610-2NR Multi-Station Receipt Printer now and benefit from our efficient delivery services across the UAE. Enhance your business operations with a reliable, high-speed printing solution.
After Sales Support
Our dedicated support team is available to ensure you get the most out of your Toshiba 4610-2NR, providing assistance with any setup or operational questions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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