neotech.ae
Receipt Printer - Star Micronics TSP743
Receipt Printer - Star Micronics TSP743
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Star TSP743: High-Speed USB Thermal Printer
Overview: The Star TSP743 USB Thermal Receipt Printer stands out as a cutting-edge solution designed to enhance operational efficiency in retail, restaurants, and hospitality. With its high-speed printing and USB connectivity, this printer is engineered to meet the demands of fast-paced business environments, offering unparalleled reliability and user experience.
Product Description: The TSP743 is a marvel of design and functionality, boasting USB connectivity for seamless integration with various devices. It's crafted to deliver high-speed performance, capable of printing at speeds of up to 250mm per second. Features like drop-in paper loading and an automatic cutter simplify operations, while its ability to print barcodes, logos, and text offers ample customization opportunities.
Key Features:
- USB Connectivity: Ensures fast and reliable connection.
- High-Speed Printing: Speeds up to 250mm/sec.
- Ease of Use: Drop-in paper loading and automatic cutter.
- Customizable Printing: Supports barcodes, logos, and text.
- Energy Efficient: Auto power-saving mode.
- High-Quality Output: 203 dpi resolution.
- Durable Construction: Long-lasting print head.
- Advanced Printing Options: Watermarks and graphics capability.
- OS Compatibility: Supports Windows, Mac, Linux.
- Eco-Friendly: Energy Star certified.
Quality and Performance: The TSP743's durability and high-quality printing resolution ensure dependable performance and minimal maintenance. It's built to last, making it a cost-effective choice for businesses focused on reliability and quality.
Specifications:
- Connectivity: USB
- Printing Speed: Up to 250mm/sec
- Resolution: 203 dpi
- Power: Auto-saving mode
- Compatibility: Windows, Mac, Linux
- Certification: Energy Star
Purpose of Use: Ideal for retail, restaurant, and hospitality settings, the TSP743 enhances customer service with its swift printing capabilities, ensuring quick and efficient transactions.
Supported Operating Systems/Applications/Industries: Fully compatible across Windows, Mac, and Linux platforms, the TSP743 is versatile for various applications, including POS systems in retail, dining, and service industries.
Benefit Effect: By streamlining the printing process and reducing wait times, the TSP743 directly impacts business efficiency and customer satisfaction, promoting a seamless user experience.
Warranty Information and FAQs: Includes a comprehensive warranty and a dedicated FAQ section to address common concerns, ensuring peace of mind and support for users.
Delivery Services (specific to the UAE): We offer reliable and speedy delivery services across major cities and emirates, ensuring your TSP743 arrives promptly and ready for integration into your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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