NEOTECH
UniFi AI Theta Pro Wide-Angle Lens – 110° FOV, Enhanced Surveillance
UniFi AI Theta Pro Wide-Angle Lens – 110° FOV, Enhanced Surveillance
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Expand your surveillance with the UniFi AI Theta Pro Wide-Angle Lens. Get a 110° field of view for enhanced security. Shop now at NEOTECH!
Overview:
The UniFi AI Theta Pro Wide-Angle Lens (UVC-AI-Theta-ProLens110) is engineered to maximize surveillance coverage with a 110-degree field of view. Designed for the UniFi AI Theta Pro Camera, this high-quality lens reduces blind spots, enhances clarity, and provides seamless integration for security setups in commercial, corporate, and public spaces.
Description:
Upgrade your security system with the UniFi AI Theta Pro Wide-Angle Lens. Offering a 110-degree field of view, this lens is designed for optimal performance in large spaces, ensuring high-resolution image clarity. Crafted from premium materials, it enhances your surveillance system by delivering expansive monitoring capabilities with seamless compatibility for UniFi AI systems.
Key Features:
- 110° Wide-Angle View: Expands the surveillance coverage, minimizing blind spots.
- High-Quality Optics: Delivers sharp and clear image resolution for better monitoring.
- Easy Installation: Attaches securely to the UniFi AI Theta Pro Camera with a tool-free setup.
- Durable Build: Engineered for long-term reliability, suitable for indoor and outdoor use.
- Seamless Integration: Fully optimized for UniFi AI systems, ensuring superior functionality.
Specifications:
- Field of View: 110 degrees
- Lens Type: Wide-angle
- Material: High-quality optical glass
- Compatibility: UniFi AI Theta Pro Camera
- Installation: Secure, tool-free attachment
Supported Industries:
- Commercial & Retail: Enhance security in shopping centers and warehouses.
- Corporate & Offices: Monitor large office spaces efficiently.
- Education: Improve surveillance in schools and universities.
- Public Safety: Secure parks, venues, and government buildings.
- Hospitality: Ensure security in hotels, resorts, and event spaces.
Benefits & Compatibility:
- Extended Coverage: Reduces the need for multiple cameras, saving costs.
- Cost-Efficient: Maximizes security investment with a single, high-performance lens.
- Optimized for UniFi: Seamless functionality with UniFi AI Theta Pro systems.
- Reliable Surveillance: Maintains image quality across the extended field of view.
Purpose of Use:
Designed for enhanced security, the UniFi AI Theta Pro Wide-Angle Lens is perfect for:
- Comprehensive Area Monitoring: Expands security coverage in large spaces.
- Crime Prevention: Minimizes blind spots to improve surveillance efficiency.
- Corporate & Public Safety: Enhances monitoring in commercial and governmental settings.
How to Use:
- Attachment: Secure the lens onto the UniFi AI Theta Pro Camera.
- Configuration: Adjust camera settings in UniFi Protect for optimized performance.
- Operation: Monitor the expanded view for improved security coverage.
- Maintenance: Clean the lens periodically to maintain image clarity.
Packaging/Weight/Dimension:
- Package Includes: Lens, protective cap, installation guide
- Weight: Lightweight for easy handling
- Dimensions: Compact for seamless integration
Warranty and FAQs:
- Warranty: 1-year manufacturer warranty
- FAQs: Visit NEOTECH for detailed answers on installation and compatibility.
Performance, Quality, Durability, and Reliability:
- Premium Optics: Ensures high-resolution clarity across a wide field of view.
- Rugged Design: Built to withstand various environmental conditions.
- Long-Term Use: Constructed with high-quality materials for extended durability.
Best Price Guarantee:
NEOTECH guarantees the best price for the UniFi AI Theta Pro Wide-Angle Lens. If you find a lower price elsewhere, we will match it.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your surveillance system with the UniFi AI Theta Pro Wide-Angle Lens. Fast and reliable delivery across the UAE.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience using the UniFi AI Theta Pro Wide-Angle Lens to help others make informed decisions.
After Sales Support:
Our expert support team is available to assist with installation, troubleshooting, and performance optimization.
Stock Availability:
Please contact NEOTECH to confirm stock availability before placing your order.
Get in Touch:
For any inquiries, product details, or support, reach out to our customer service team. We are here to assist you.
Disclaimer:
All information is for general reference and subject to change without notice. Product images are for illustration only and may not represent the actual product. Verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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