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NEOTECH

Mobile Terminals - Urovo D812R Plus

Mobile Terminals - Urovo D812R Plus

Regular price Dhs. 777.00 AED
Regular price Dhs. 1,000.00 AED Sale price Dhs. 777.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

D812R Plus: High-Performance RFID Desktop Printer

Overview:

The D812R Plus represents the pinnacle of RFID desktop printing technology, designed by UROVO to meet the demands of smart applications across various scenarios. With its flexible calibration and versatile encoding technology, this printer sets a new standard for efficiency and reliability in RFID printing.

Product Description:

The D812R Plus is equipped with UROVO's proprietary RFID module and an adjustable antenna, facilitating smart, versatile applications. It boasts an innovative design that allows for automatic RFID calibration within 30 seconds and supports a wide array of RFID labels and tags. With its robust Rohm professional printhead, it offers superior printing quality across 203, 300, and 600 dpi resolutions, making it ideal for precise, crisp label and tag printing.

Key Features:

  • Fast and Flexible Calibration: Automated RFID calibration within 30 seconds.
  • 15mm On-pitch Label Printing: Supports thick on-metal label printing with minimum pitch.
  • Superior Printing Quality: Options for 203, 300, and 600 dpi resolutions for sharp, clear outputs.
  • Versatile Printing Methods: Direct thermal and thermal transfer printing to meet diverse needs.
  • Robust for Multiple Industries: Ideal for transport, logistics, healthcare, manufacturing, and more.

Quality and Performance:

Built to the highest quality standards, the D812R Plus ensures reliable performance with its advanced RF technology and intelligent firmware. Its rugged construction is designed for durability, while the professional Rohm printhead delivers consistent, high-quality prints.

Specifications:

  • CPU: 400 MHz, 32 bits, ARM9
  • Memory: 128MB SDRAM, 128MB FLASH
  • Dimensions: 280mm x 190mm x 198.3mm; Net Weight: 2.7kg
  • Printing Speed: Up to 203mm/s, with a maximum print width of 104mm
  • Connectivity: USB 2.0, Ethernet, RS-232, optional Bluetooth 4.0 and WiFi

Purpose of Use:

Designed for applications requiring high-quality, precise RFID tagging and labeling, the D812R Plus is perfect for inventory management, asset tracking, and smart labeling in logistics, healthcare, manufacturing, and more.

Supported Operating Systems:

Compatible with major operating systems, ensuring seamless integration into existing workflows.

Supported Applications:

Works with a broad range of applications, from inventory management systems to healthcare tracking, providing versatile functionality.

Supported Industries:

Transport and logistics, healthcare, manufacturing, warehousing, government, and more can benefit from the D812R Plus's advanced capabilities.

Benefit Effect:

Users will experience enhanced efficiency, accuracy, and reliability in their RFID printing tasks, leading to improved workflow and reduced operational costs.

Warranty Information:

Comes with a comprehensive warranty, ensuring peace of mind and support for users. For detailed terms and service information, please refer to the warranty section.

Delivery Services:

We offer reliable and speedy delivery services across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring your D812R Plus arrives securely and on time.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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