NEOTECH
Mobile Terminals - Urovo DT40
Mobile Terminals - Urovo DT40
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
UROVO DT40 High-Performance PDA Scanner
Overview
The UROVO DT40 represents the pinnacle of efficiency and reliability in portable data acquisition devices. Engineered for resilience in challenging environments, this handheld PDA barcode scanner stands out for its robust design, superior scanning capabilities, and advanced connectivity features. Its unique value proposition lies in its ability to streamline operations across various industries, enhancing productivity with its user-friendly interface and versatile functionalities.
Product Description
The UROVO DT40 is a state-of-the-art handheld PDA designed for optimal operational efficiency. It boasts a 4-inch display and a full keypad, ensuring ease of use and accessibility. With its octa-core processor and Android 12.0 OS, it delivers unmatched performance and speed. Its rugged construction guarantees durability, while its advanced scanning engine provides rapid and accurate barcode reading, even under challenging conditions.
Key Features
- 4" Screen and Full Keypad: Enhances user interaction and information display.
- WiFi Fast Roaming: Supports 802.11AC and 802.11r for seamless connectivity.
- Robust Sound: Optimized loudspeaker for clear feedback in noisy environments.
- Professional Scan Engine: Quick and accurate reading of 1D/2D barcodes.
- High-Performance Hardware: Octa-core processor with Android 12.0 OS for superior performance.
- Versatile Memory Options: Available in 2GB+16GB and 3GB+32GB configurations.
- Extended Battery Life: 4500mAh battery supporting 8-10 hours of operation.
- Dual Camera System: 13MP rear and 2MP front cameras for high-definition video recording.
- NFC Capability: Expands application scenarios for diverse industry needs.
Quality and Performance
The DT40 is built to meet the highest quality standards, with a focus on reliability and performance. Its IP67 rating ensures protection against dust and water, while its ability to withstand multiple drops from 1.5 meters attests to its ruggedness. Performance metrics, such as instant application response times and millisecond barcode scanning, demonstrate its capability to handle intensive operational demands.
Specifications
- CPU: Qualcomm 1.8GHz Octa-core / 2.0GHz
- OS: Android 12.0
- Memory Options: 2GB RAM/16GB ROM or 3GB RAM/32GB ROM
- Display: 4" WVGA TFT-LCD
- Battery: 4500mAh Li-Ion
- Connectivity: 802.11a/b/g/n/ac WiFi, Bluetooth 4.2, NFC
- Durability: IP67 rating, 1.5m drop resistance
Purpose of Use
Designed for a wide range of applications, from retail and warehousing to logistics and healthcare, the DT40 enhances data capture efficiency, inventory management, and operational workflows.
Supported Operating Systems (OS)
- Android 12.0
Supported Applications
Compatible with a wide array of enterprise resource planning (ERP), warehouse management system (WMS), and point of sale (POS) applications, the DT40 is a versatile tool for any business environment.
Supported Industries
- Retail
- Logistics
- Healthcare
- Manufacturing
Benefit Effect
The DT40 significantly boosts operational efficiency, reduces data entry errors, and enhances customer service across various industries. Its reliability and performance ensure a quick return on investment.
Warranty Information
The DT40 comes with a standard 1-year warranty, covering manufacturing defects. Extended warranty options and comprehensive support services are available to ensure continued performance excellence.
Delivery Services in the UAE
Our delivery services cover all major cities and emirates, including Dubai, Abu Dhabi, Al Ain, and more. We guarantee fast, reliable, and secure delivery to ensure your operations are equipped without delay.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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