NEOTECH
Ring scanner - Urovo Features R7
Ring scanner - Urovo Features R7
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Product Title:
UROVO R7: Wireless Ring Barcode Scanner
Overview:
The UROVO R7 Series revolutionizes barcode scanning with its innovative, wireless ring design. Offering unparalleled mobility and efficiency, this compact scanner is designed to free up your hands, making it perfect for dynamic retail, warehouse, and logistics environments. Experience the future of scanning with the R7's blend of comfort, speed, and reliability.
Product Description:
The UROVO R7 Series features two models: the R70-2D QR Scan Engine and the R71-1D Barcode Scan Engine. Each model is meticulously crafted for portability and ease of use, weighing just 65g. Worn comfortably on the finger, the R7 Series scanners ensure users can move and work freely, significantly enhancing productivity while reducing physical strain. With its ultra-fast scanning capabilities, the R7 Series promises outstanding performance across a variety of challenging conditions, including direct sunlight.
Key Features:
- Hands-Free Mobility: Enables scanning without occupying your hands, perfect for multitasking.
- Efficient Data Capture: Utilizes high-performance 1D/2D scanning technology for fast, accurate data collection.
- Versatile Connectivity: Offers Bluetooth 4.2 and 2.4G wireless options for flexible, real-time data transmission.
- Comfortable Wearable Design: Ergonomic and lightweight for comfortable all-day wear.
- Durable Build: Robust construction suitable for tough industrial environments.
- Long Battery Life: Equipped with a 1000mAh battery for over 8 hours of continuous operation.
Quality and Performance:
The R7 Series scanners are engineered to meet the highest quality standards, ensuring reliable performance in even the most demanding conditions. With a professional scanning engine, these scanners deliver ultra-fast, precise scanning capabilities, making them comparable to professional PDAs.
Specifications:
- Weight: 65g
- Battery: 1000mAh, 8+ hours of operation
- Connectivity: Bluetooth 4.2, Wireless 2.4G
- Scanning Engines: R70-2D QR, R71-1D Barcode
- Operating Systems: Android, iOS, Windows
Purpose of Use:
Ideal for retail, warehouses, logistics, and any setting requiring efficient, hands-free data capture. The R7 Series enhances operational efficiency, reduces fatigue, and supports various workflows.
Supported Operating Systems:
- Android
- iOS
- Windows
Supported Applications and Industries:
The R7 Series is versatile, supporting a wide range of applications from inventory management to point-of-sale systems, across industries like retail, logistics, healthcare, and manufacturing.
Benefit Effect:
By integrating the R7 Series into your operations, expect significant improvements in productivity, accuracy in data capture, and a reduction in work-related strain. Its adaptability and performance ensure a positive impact on your bottom line.
Warranty Information:
The UROVO R7 Series comes with a comprehensive warranty, covering defects in materials and workmanship. Detailed terms and support information are available upon purchase.
Delivery Services in the UAE:
We provide reliable and swift delivery services across the UAE, including major cities and emirates such as Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring your product arrives timely and securely.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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