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Mobile Terminals - Urovo i2000

Mobile Terminals - Urovo i2000

Regular price Dhs. 678.99 AED
Regular price Dhs. 1,000.00 AED Sale price Dhs. 678.99 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

i2000 Smart MiniPOS - Compact Payment Solution


The i2000 Smart MiniPOS Terminal revolutionizes the payment industry with its ultra-slim design and comprehensive payment solutions. Designed for efficiency and portability, this device simplifies transactions with its multi-payment system and advanced security features, making it an indispensable tool for businesses of all sizes.

Product Description:

The i2000 is a state-of-the-art MiniPOS terminal featuring a delicate 17mm slim body and a 4-inch touch screen for superior usability. Weighing just 222g, it's designed for one-handed use, making it perfect for businesses on the go. Powered by a robust Quad-core 1.3GHz processor and running on Android 9.0, the i2000 offers unparalleled performance and ease of use.

Key Features:

  • Superior Design: 17mm ultra-slim body with a 4-inch touch screen.
  • Lightweight & Portable: Only 222g, ideal for mobile use.
  • Advanced OS: Runs on Android 9.0 for a seamless user experience.
  • Versatile Payment Integration: Supports magnetic stripe, IC cards, contactless cards, and QR code payments.
  • Enhanced Connectivity: Offers 4G, 3G, 2G, Wi-Fi, Bluetooth, and GPS positioning for transactions anywhere, anytime.
  • Professional Scan Engine: Optional scan engine for 1D, 2D, and high-resolution barcodes.

Quality and Performance:

The i2000 sets high standards for quality and performance, ensuring transaction security and reliability with its integration of various payment methods and enhanced connectivity options. Its professional scan engine and powerful operating system guarantee smooth operation under diverse conditions.


  • Processor: Qualcomm Quad-core 1.3GHz
  • Operating System: Android 9.0
  • Memory: 8GB Flash + 1GB RAM
  • Display: 4.0” 480×800
  • Dimensions: 133.5 x 70 x 17mm; Weight: 222g
  • Power: 3.8V/ 2500mAh, Polymer Lithium Battery
  • Camera: Rear 0.3MP FF (2MP optional)

Purpose of Use:

Designed for businesses requiring a flexible, efficient, and secure payment solution. Ideal for retail, hospitality, and service industries looking for a portable payment processing device.

Supported Operating Systems (OS):

  • Android 9.0

Supported Applications:

Compatible with various payment and point-of-sale applications designed for Android.

Supported Industries:

  • Retail
  • Hospitality
  • Services
  • Food and Beverage

Benefit Effect:

Users experience increased transaction efficiency, enhanced customer service, and improved sales mobility. The device's robust security features also ensure safe and reliable payment processing.

Warranty Information:

Comes with a 1-year warranty covering manufacturing defects, with comprehensive customer support for service and repairs.

Delivery Services:

  • Coverage Areas: Across the UAE including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
  • Reliability and Speed: Commitment to timely and secure deliveries, ensuring customer satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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