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NEOTECH

Mobile Terminals - Urovo i6310H

Mobile Terminals - Urovo i6310H

Regular price Dhs. 899.00 AED
Regular price Dhs. 1,000.00 AED Sale price Dhs. 899.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title

i6310H Medical Data Terminal

Overview

The i6310H Special Medical Mobile Data Terminal revolutionizes healthcare operations, offering a compact, high-performance solution tailored for medical staff. Its unique design and functionality enhance efficiency and hygiene in medical environments, making it indispensable in modern healthcare settings.

Product Description

The i6310H is designed with medical professionals in mind. Its slim, lightweight construction allows easy one-handed operation, ideal for busy hospital settings. Crafted from antibacterial materials, it ensures hygiene and safety with its capability for regular disinfection, supporting the health sector's rigorous cleanliness standards.

Key Features

  • Ergonomic Design: Slim, lightweight, and easy to handle.
  • Hygienic Construction: Antibacterial materials meeting JISZ2801 standards, suitable for sterilization and disinfection.
  • Advanced Scanning Engine: Professional, high-speed barcode scanning for efficient patient and medication data collection.
  • High Performance: Runs smoothly on Android 7.1 or 8.1, supporting various medical applications.

Quality and Performance

The i6310H sets new benchmarks in reliability and performance for medical devices. Its robust design ensures durability against drops, dust, and water, while its superior scanning capabilities and high-performance processor guarantee seamless operation.

Specifications

  • OS: Android 7.1 / 8.1
  • Connectivity: 4G, WiFi, Bluetooth, GPS, NFC
  • Camera: HD quality for documentation and patient care
  • Materials: Antibacterial, compliant with JISZ2801

Purpose of Use

Designed for healthcare professionals, the i6310H facilitates efficient data management, patient care, and medication tracking, streamlining workflows within medical facilities.

Supported Operating Systems

  • Android 7.1
  • Android 8.1

Supported Applications

The terminal supports a range of applications for patient data management, medication tracking, and more, enhancing healthcare delivery.

Supported Industries

Primarily developed for the healthcare industry, including hospitals, clinics, and other medical institutions.

Benefit Effect

Using the i6310H significantly improves data accuracy, patient care efficiency, and hygiene standards, directly contributing to enhanced healthcare outcomes.

Warranty Information

The product comes with a comprehensive warranty, detailed terms, and support information available upon request.

Delivery Services (UAE)

We offer reliable, speedy delivery services across the UAE, including major cities and emirates to ensure that medical facilities can quickly access our technology.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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