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NEOTECH

Xprinter XP-320B Compact Thermal Printer

Xprinter XP-320B Compact Thermal Printer

Regular price Dhs. 555.00 AED
Regular price Dhs. 650.00 AED Sale price Dhs. 555.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the XP-320B Compact Thermal Printer for efficient and reliable printing in retail, hospitality, and small businesses. Order now for high-quality thermal printing.


Overview The XP-320B Compact Thermal Printer is a state-of-the-art printing solution designed for efficient and reliable thermal printing. With its compact design and advanced features, it is perfect for retail, hospitality, and small business environments. This printer is ideal for applications requiring quick and efficient receipt or label printing, such as in retail point-of-sale, hospitality, ticketing, and healthcare settings.

Product Description This thermal printer boasts a 203 DPI resolution, offering crisp and clear printing for various media types. Its direct thermal printing method ensures cost-effective operation without the need for ink or toner. Featuring a robust build with a print head life of 50 km and a maximum print speed of 127 mm/s, the XP-320B is built to handle high-volume printing tasks. It comes equipped with 4M RAM and 4M FLASH memory, supporting complex print jobs with ease.

Key Features

  • High-Resolution Printing: 203 DPI resolution for sharp and clear prints.
  • Durable Build: Print head life of 50 km ensures longevity.
  • Fast Print Speed: Maximum print speed of 127 mm/s for quick operations.
  • Versatile Media Support: Supports continuous, gap, and black mark media.
  • Multiple Connectivity Options: USB, LAN, Serial, WIFI, and 4G for cloud printing.

Product Quality and Performance The XP-320B Compact Thermal Printer is designed for reliability and high performance. Its durable construction and advanced features ensure it can handle demanding printing tasks. Customer testimonials confirm its effectiveness in various applications, highlighting its efficiency and dependability.

Specifications

  • Model: XP-320B
  • Resolution: 203 DPI
  • Max. Print Speed: 127 mm/s
  • Media Type: Continuous, gap, black mark
  • Interface Options: USB, LAN, Serial, WIFI, and 4G for cloud printing
  • Dimensions: 187(D) x 162(W) x 146(H) mm
  • Weight: 1.1 kg
  • Memory: 4M RAM, 4M FLASH
  • Print Head Life: 50 km
  • Operating Temperature: 5~45℃

Purpose of Use The XP-320B is ideal for applications requiring quick and efficient receipt or label printing, such as in retail point-of-sale, hospitality, ticketing, and healthcare settings. Its versatility and reliable performance make it a valuable tool for any business needing efficient printing solutions.

How to Use To use the XP-320B Compact Thermal Printer, connect it to your system using the preferred interface (USB, LAN, Serial, WIFI, or 4G). Load the desired media type (continuous, gap, or black mark) into the printer. Use the printer's controls or connected software to start printing. Regular maintenance, such as cleaning the print head and ensuring media is loaded correctly, will help maintain optimal performance.

Supported OS/Application/Industries The printer is compatible with Windows, and SDKs are available for Windows, Android, and iOS platforms, facilitating integration into various IT environments. Its versatility makes it suitable for a wide range of applications across retail, hospitality, healthcare, logistics, and more, providing reliable printing for receipts, tickets, labels, and coupons.

Benefits & Compatibility The XP-320B enhances business operations by providing fast, reliable, and high-quality printing solutions, improving customer satisfaction and operational efficiency. Its compatibility with multiple operating systems and connectivity options ensures seamless integration into existing workflows.

Warranty and FAQs The XP-320B Compact Thermal Printer comes with a comprehensive warranty covering defects in materials and workmanship. For detailed FAQs, please refer to the Neotech product services page. In the event of product failure, contact our sales representative for verification. Should the issue persist despite attempts at remote support via email or phone, the RMA (Return Merchandise Authorization) procedure will be initiated.

Packaging/Weight/Dimension Each XP-320B printer is packaged securely, with a single package size of 10X10X10 cm and a gross weight of 0.800 kg. This ensures the product is protected during transit and arrives in perfect condition.

Shop Today & Receive Your Delivery Across the UAE! Order the XP-320B Compact Thermal Printer today and benefit from our swift delivery services across the UAE. Our reliable delivery network ensures timely and secure delivery to all major cities and emirates. Enhance your business operations with the XP-320B, designed for efficient and reliable printing.

Best Price Guarantee We offer the best prices on the market. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE. Buy now and receive unbeatable value for your money.

After Sales Support Our top priority is customer satisfaction. We provide exceptional after-sales support to ensure you are satisfied with your purchase. Contact us for any assistance, and we will be happy to help.

Request for Customer Reviews and Testimonials We value your feedback. Please share your positive experiences with our XP-320B Compact Thermal Printer. Your reviews and testimonials help us improve and provide better services.

Stock Availability While we strive to keep our inventory up to date, we cannot guarantee stock availability at all times. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify stock availability.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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