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NEOTECH

Receipt Printer - Xprinter XP-E300M

Receipt Printer - Xprinter XP-E300M

Regular price Dhs. 320.00 AED
Regular price Dhs. 455.00 AED Sale price Dhs. 320.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

XP-E300M: Compact Mobile Receipt Printer

Overview:

Introducing the Xprinter XP-E300M, a dynamic mobile receipt printer that redefines efficiency for on-the-go business operations. Designed with portability and performance in mind, this printer is a game-changer for businesses requiring reliable mobile printing solutions.

Product Description:

The XP-E300M is engineered for durability and high-quality output, making it suitable for the toughest environments. Its lightweight design ensures maximum portability, ideal for field sales and delivery services that demand mobility without compromise. With Bluetooth and USB connectivity, it offers seamless integration with a variety of mobile devices, ensuring hassle-free printing wherever your business takes you.

Key Features:

  • Bluetooth and USB Connectivity: Offers flexible and easy integration with mobile devices.
  • Lightweight Design: Enhances portability for on-the-go printing tasks.
  • Durable Build: Ensures reliable performance in rugged environments.
  • Versatile Application: Perfect for field sales, delivery services, and more.

Quality and Performance:

The XP-E300M stands out for its commitment to quality and performance. It delivers crisp, clear receipts, invoices, and tickets, even in the most demanding conditions, ensuring your business operations run smoothly.

Specifications:

  • Connectivity Options: Bluetooth, USB for versatile connection choices.
  • Weight: Specifically designed to be lightweight and portable for ease of mobility.

Purpose of Use:

Tailored for businesses that value efficiency and mobility, the XP-E300M is the ideal choice for enhancing customer service and reducing processing times in various industries, including field sales and delivery services.

Supported Industries:

This mobile printer is a valuable asset for any industry that requires on-the-go printing capabilities, such as logistics, hospitality, and retail, facilitating streamlined operations and improved customer interactions.

Warranty Information:

The XP-E300M comes with a comprehensive warranty, ensuring peace of mind and sustained quality and support for your mobile printing needs.

Delivery Services (UAE):

Benefit from our fast and dependable delivery service across the UAE, ensuring that your Xprinter mobile receipt printer is delivered promptly, ready to support your dynamic business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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