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NEOTECH

Label Printer - Xprinter XP-G480B

Label Printer - Xprinter XP-G480B

Regular price Dhs. 359.00 AED
Regular price Dhs. 449.00 AED Sale price Dhs. 359.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

XP-G480B 4-Inch Industrial Label Printer

Overview:

The XP-G480B Industrial Label Printer is a high-performance device designed to meet the demands of industrial printing tasks. With its robust construction and advanced technology, this printer offers unparalleled reliability and efficiency for all your labeling needs.

About Product:

The XP-G480B model features a resolution of 203 DPI, utilizing both thermal transfer and direct thermal printing methods. It achieves a maximum print speed of 200 mm per second and supports a wide range of media types, making it incredibly versatile for various applications.

Quality and Performance:

This printer is built with a 32-bit CPU and comes equipped with 128MB of Flash Memory and 128MB of SDRAM, ensuring smooth and fast operations. The expandable flash memory up to 4Gb allows for ample storage of fonts, graphics, and templates.

Description and Specifications:

  • Model: XP-G480B
  • Resolution: 203 DPI
  • Printing Method: Thermal Transfer / Direct Thermal
  • Max. Print Speed: 200 mm/s
  • Max. Print Width: 108 mm (4.25”)
  • Max. Print Length: 2286 mm (90”)
  • Media Type: Supports continuous, gap, black mark, fan-fold, and punched hole
  • Media Width: 20 ~ 120 mm (0.78" ~ 4.7")
  • Interface: USB / Serial / Lan, with options for Parallel/WIFI/TF card/Bluetooth

Purpose of Use:

Designed for industrial environments, this printer is ideal for manufacturing, warehousing, logistics, and retail applications. It efficiently handles large volumes of label printing with precision and speed.

Supported Operating Systems (OS):

The XP-G480B supports various operating systems, ensuring compatibility with most industrial and commercial setups.

Supported Applications and Industries:

This printer is versatile, supporting applications across manufacturing, logistics, healthcare, retail, and more. It's designed to produce high-quality labels for products, shipping, inventory management, and identification tasks.

Benefit Effect:

Users will experience improved operational efficiency, reduced printing times, and high-quality, durable labels. The XP-G480B enhances productivity and supports compliance with industry standards.

Warranty Information:

The XP-G480B comes with a comprehensive warranty, ensuring peace of mind and support for any issues.

Delivery Services:

Our delivery services cover the entire UAE, including major cities and regions such as Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We pride ourselves on fast and reliable delivery, ensuring your printer arrives safely and on time.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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