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NEOTECH

Receipt Printer - Xprinter XP-R330H

Receipt Printer - Xprinter XP-R330H

Regular price Dhs. 365.00 AED
Regular price Dhs. 480.00 AED Sale price Dhs. 365.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Xprinter XP-R330H High-Performance Thermal Printer

Overview:

Introducing the Xprinter XP-R330H, a superior thermal receipt printer designed to cater to the evolving needs of modern businesses. This robust and efficient device stands out for its durability and quality, making it an indispensable tool for any commercial setting looking to enhance operational efficiency and customer satisfaction.

Product Description:

The Xprinter XP-R330H embodies reliability and performance, engineered to deliver long-lasting functionality. With its advanced thermal printing technology, it produces rapid, accurate, and crystal-clear prints, from receipts to invoices and documents. Its sleek, modern design not only complements various workspaces but also optimizes counter space, facilitating better workflow organization.

Key Features:

  • Versatile Connectivity: Equipped with USB, Ethernet, and Serial interfaces for comprehensive compatibility.
  • Advanced Thermal Printing: Offers professional-grade output with every print.
  • Durability: Constructed to endure rigorous daily usage, ensuring longevity.
  • Sleek Design: Modern aesthetic that enhances workspace efficiency.
  • Rapid Output: High-speed printing capability for faster transactions.

Quality and Performance:

The XP-R330H is synonymous with quality, providing businesses with a dependable printing solution that consistently delivers high-quality output. Engineered for speed and precision, it significantly reduces waiting times, thereby elevating the customer service experience.

Specifications:

  • Connectivity Options: USB, Ethernet, Serial
  • Printing Method: Direct Thermal
  • Output Quality: Professional-grade clarity
  • Build: Robust construction for enhanced durability

Purpose of Use:

Tailored for businesses seeking to streamline their operations, the XP-R330H is perfect across various sectors including retail, hospitality, and healthcare. Its efficient performance and reliable output make it a valuable asset for enhancing customer interactions and workflow productivity.

Supported Industries:

This versatile printer is an ideal choice for a wide array of industries, from retail and hospitality to healthcare, offering a reliable solution for all printing needs.

Warranty Information:

Backed by a comprehensive warranty, the XP-R330H comes with Xprinter's guarantee of quality and performance, providing customers with peace of mind and dependable support.

Delivery Services (UAE):

Experience swift and secure delivery across the UAE, with coverage extending to Dubai, Abu Dhabi, Al Ain, and beyond. Our commitment ensures that the Xprinter XP-R330H Thermal Receipt Printer reaches your business promptly, ready to support your operational needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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