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NEOTECH

Receipt Printer - Xprinter XP-T58H

Receipt Printer - Xprinter XP-T58H

Regular price Dhs. 320.00 AED
Regular price Dhs. 414.00 AED Sale price Dhs. 320.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

XP-T58H Versatile Thermal Receipt Printer

Overview:

The Xprinter XP-T58H emerges as a cutting-edge thermal receipt printer, engineered to cater to the multifaceted demands of modern businesses. This high-speed printer stands out for its exceptional performance, reliability, and sleek design, making it an ideal addition to supermarkets, restaurants, tax institutions, and warehouses seeking efficiency and precision in their operations.

Product Description:

Elevate your business's printing capabilities with the XP-T58H from Xprinter. This model boasts a stylish design and superior functionality, integrating seamlessly into any business environment. It supports logo downloads and prints in multiple languages, including GB18030, enhancing brand visibility and communication. With its user-friendly open button design, the XP-T58H ensures effortless operation, fulfilling a wide array of printing needs with unmatched efficiency.

Key Features:

  • High-Speed Printing: Achieves speeds of 120mm/s for fast, clear outputs.
  • Direct Thermal Technology: Delivers crisp, precise prints without the need for ink or toner.
  • Multiple Interfaces: Includes Parallel, Serial, USB, and Lan for versatile connectivity.
  • Wide Application Support: Ideal for receipts, invoices, and labels across various sectors.
  • Ease of Use: User-friendly design for simple operation and maintenance.

Quality and Performance:

The XP-T58H is synonymous with quality, offering high-speed printing that maintains clarity and precision across every print. Designed for high-volume environments, it provides consistent performance, ensuring your business can rely on it for all printing needs.

Specifications:

  • Printing Method: Direct Thermal
  • Print Width: 48mm
  • Speed: 120mm/s
  • Interfaces: Parallel/Serial/USB/Lan
  • Paper Size: 57.5±0.5mm×φ60mm

Purpose of Use:

Optimized for fast-paced business settings like chain supermarkets, restaurants, tax institutions, and warehouses, the XP-T58H meets diverse printing requirements with ease, enhancing operational efficiency and customer satisfaction.

Supported Systems and Applications:

The XP-T58H's compatibility with Windows and Linux operating systems ensures easy integration into existing systems. It's a versatile tool for printing receipts, invoices, and labels, supporting a broad spectrum of retail, hospitality, and service applications.

Supported Industries:

This printer is a vital asset for the retail, hospitality, banking, and logistics sectors, offering a reliable solution for efficient, high-quality printing tasks.

Warranty Information:

Backed by Xprinter's commitment to quality, the XP-T58H comes with a comprehensive warranty, including printer head life of up to 50km, providing businesses with confidence and peace of mind.

Delivery Services (UAE):

Experience prompt and secure delivery across the UAE, ensuring that the XP-T58H arrives at your doorstep ready to transform your business's printing operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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