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NEOTECH

Label Printer - Xprinter XP-TP4

Label Printer - Xprinter XP-TP4

Regular price Dhs. 349.00 AED
Regular price Dhs. 490.00 AED Sale price Dhs. 349.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

LXP-TP4 High-Resolution Portable Printer

Overview:

The LXP-TP4 Portable Thermal Printer is designed for efficiency and mobility, offering high-quality, low-noise printing solutions for professionals on the move. With its compact and lightweight design, this printer delivers clear and precise printing at 300 DPI resolution, making it perfect for a wide range of mobile printing needs.

About Product:

This portable printer supports a maximum print width of 104 mm and speeds up to 20 mm/s, accommodating continuous thermal and note paper. Its durable battery ensures long standby times, making it reliable for extensive use in various settings. The inclusion of USB and Bluetooth interfaces enhances connectivity, providing seamless integration with multiple devices.

Quality and Performance:

Constructed to meet the demands of mobile operations, the LXP-TP4 features a robust design with a printer head life of 50 KM. Its 7.4V / 2600mAh battery guarantees extended performance, ensuring consistent output without frequent recharging.

Description and Specifications:

  • Resolution: 300 DPI
  • Print Method: Direct Thermal
  • Media Type: Supports continuous thermal and note paper
  • Interface: USB + Bluetooth for versatile connectivity
  • Dimensions: 141.8 x 91 x 44.5mm
  • Weight: 0.395kg

Purpose of Use:

Ideal for field professionals, retail, logistics, and event management, the LXP-TP4 is suited for printing receipts, labels, and tickets on the go, enhancing efficiency and productivity in mobile environments.

Supported Operating Systems (OS):

Compatible with devices supporting USB and Bluetooth connectivity, offering broad compatibility across various operating systems and platforms.

Supported Applications and Industries:

This printer is versatile for applications in retail for sales receipts, logistics for shipping labels, healthcare for patient records, and any mobile setting requiring immediate printouts.

Benefit Effect:

Users can expect an improvement in operational flexibility, with the ability to print high-quality documents instantly from anywhere, enhancing customer service and business responsiveness.

Warranty Information:

The LXP-TP4 comes with a comprehensive warranty, ensuring reliability and support for the printer’s lifespan, providing peace of mind to its users.

Delivery Services:

We offer prompt and reliable delivery across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our delivery services are designed to ensure fast and secure delivery to your location, maximizing convenience.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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