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NEOTECH

Label Printer - Xprinter XP-TT435B

Label Printer - Xprinter XP-TT435B

Regular price Dhs. 409.00 AED
Regular price Dhs. 509.00 AED Sale price Dhs. 409.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The XP-TT425B and XP-TT435B models from Xprinter are advanced thermal printers designed for versatile printing needs. These models offer robust features for both direct thermal and thermal transfer printing, catering to a wide range of industry requirements.

About Product:

Both printers are equipped with high-resolution printing capabilities, with the XP-TT425B featuring 203 DPI and the XP-TT435B at 300 DPI. They support a variety of media types and offer flexible media handling options, making them suitable for different printing applications.

Quality and Performance:

These printers are built with a 32-bit CPU and include 8MB of Flash Memory and 8MB of SDRAM, with the option to expand the flash memory up to 4GB. They deliver high-speed printing, with the XP-TT425B capable of 152 mm/s and the XP-TT435B at 127 mm/s, ensuring efficient and reliable printing operations.

Description and Specifications:

  • Resolution: 203 DPI (XP-TT425B) / 300 DPI (XP-TT435B)
  • Printing Method: Thermal Transfer / Direct Thermal
  • Max. Print Speed: 152 mm/s (XP-TT425B) / 127 mm/s (XP-TT435B)
  • Max. Print Width: 104 mm (4.09”)
  • Media Width: 25.4-118mm (1.0”-4.6”)
  • Interface: USB+TF card, optional Lan/WIFI/Bluetooth/Serial

Purpose of Use:

Ideal for manufacturing labels, healthcare patient identification, retail price tags, and inventory management. These printers support a wide range of applications, ensuring versatility across various industries.

Supported Operating Systems (OS):

Compatible with Windows, Linux, and Mac operating systems, with SDKs available for Windows, Android, and iOS, allowing for easy integration into existing systems.

Supported Applications and Industries:

With their advanced features, these printers are perfect for applications in manufacturing, healthcare, retail, and logistics, providing efficient and high-quality printing solutions.

Benefit Effect:

Businesses can expect enhanced operational efficiency, reduced printing times, and high-quality outputs, contributing to improved productivity and customer satisfaction.

Warranty Information:

Xprinter offers a comprehensive warranty for these models, ensuring reliable support and maintenance for the printers' lifespan.

Delivery Services:

We provide prompt and reliable delivery services across the UAE, covering major cities and regions, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our delivery services are designed to ensure fast and secure delivery to your doorstep.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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