NEOTECH
Computer Tablets - Zebra L10 XPAD Android
Computer Tablets - Zebra L10 XPAD Android
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra L10 Rugged Tablets - Ultimate Durability
The Zebra L10 Android Rugged Tablets represent the pinnacle of durability and versatility in the realm of mobile devices. Available in three distinct models – the XPAD, XBOOK, and XSLATE – these tablets are engineered to withstand the rigors of demanding industrial environments while providing exceptional performance.
About the Product
Zebra's L10 tablets are meticulously designed to meet the needs of users who require robustness without compromise. Whether for use in the field or within industrial settings, these tablets ensure reliability across a broad spectrum of challenging conditions.
Quality
Constructed with a magnesium alloy internal frame, the L10 series stands out for its waterproof, dustproof, and drop-proof capabilities. These tablets are not just built to last but are also designed with portability in mind, ensuring they can be taken to any work environment.
Performance
Equipped with a powerful 8-core processor, ample memory, and swift eMMC storage, the L10 tablets excel in running complex applications and multitasking, making them a powerhouse for enhancing efficiency and productivity in any setting.
Description
Setting a new benchmark for rugged tablets, the L10 series boasts a 6 ft. drop rating, adherence to MIL-STD-810H (L10axe Windows) and MIL-STD-810G (L10 Android) standards, and maintains an IP65 rating under extreme conditions, ensuring operational reliability in the most demanding environments.
Specifications
- Models: XPAD, XBOOK, XSLATE
- OS: Upgradeable to Android 14
- Frame: Magnesium alloy
- Ratings: MIL-STD-810H/G, IP65
- Processor: 8-core
- Memory and Storage: Generous allocations for high performance
Purpose of Use
Designed for sectors like warehousing, telecommunications, and public safety, the L10 tablets are the ideal companions for professionals in industries requiring durable, dependable technology.
Supported Operating Systems (OS)
These tablets are forward-compatible with Android 14, ensuring they remain at the forefront of technology, providing long-term value to users.
Supported Applications
Fully compatible with Zebra's Mobility DNA suite, the L10 tablets offer enhanced usability, security, and simplified development for enterprise applications, making them a versatile tool for any organization.
Supported Industries
From warehousing and manufacturing to government and field service, the L10 tablets are engineered to deliver unparalleled performance and reliability, no matter the industry.
Warranty Information
Zebra provides a 3-year hardware warranty for the L10 tablets, with additional support options available through Zebra OneCare Essential and Select services.
Delivery Services
Our comprehensive delivery network spans across the UAE, including major cities and regions such as Dubai, Abu Dhabi, and Sharjah, to ensure fast and reliable delivery directly to your doorstep. Choose the Zebra L10 Rugged Tablets for ultimate mobility and durability, no matter where your work takes you.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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