NEOTECH
Xprinter XP-P323B Receipt & Label Printer
Xprinter XP-P323B Receipt & Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Xprinter XP-P323B: a high-quality receipt and label printer with versatile connectivity, durable battery, and efficient printing. Ideal for various industries.
Overview
The Xprinter XP-P323B is a sleek and efficient receipt and label printer. Combining style and quality, it supports NV logo download picture printing (BMP format) and concentration adjustment, making it an ideal choice for various industries.
Product Description
This versatile printer offers direct USB charging, a long-lasting battery, and multiple connectivity options (USB, WiFi, Bluetooth). Featuring an OLED screen, it is compatible with various command languages, including TSPL, EPL, ZPL, DPL, CPCL, and ESC/POS.
Key Features
- Model: XP-P323B
- Resolution: 203 DPI
- Printing Method: Direct Thermal
- Max Print Speed: Up to 70mm/s
- Max Print Width: 72mm
- Max Print Length: 1778mm
- Versatile Connectivity: USB, WiFi, Bluetooth
- OLED Screen: 1.3" with 128x64 pixels
Product Quality and Performance
The XP-P323B ensures high-quality printing with a 203 DPI resolution and a maximum print speed of 70mm/s. Its robust performance is enhanced by an advanced 32-bit CPU and 8MB Flash Memory. The printer's durable build guarantees a print head life of up to 30 km, making it a reliable choice for demanding environments.
Specifications
-
Printing Features:
- Resolution: 203 DPI
- Printing Method: Direct Thermal
- Max Print Speed: 70mm/s
- Max Print Width: 72mm
- Max Print Length: 1778mm
-
Media:
- Media Type: Continuous, gap, black mark
- Media Width: 20mm to 76mm
- Media Thickness: 0.06mm to 0.254mm
- Label Roll Diameter: 50mm
-
Performance Features:
- Processor: 32-bit CPU
- Memory: 8MB Flash Memory / 8MB SDRAM
- Interface: USB + Bluetooth (Standard version), Optional: USB + WiFi
- Screen: OLED (1.3") Resolution: 128x64 pixels
- Sensors: Gap sensor, Cover opening sensor, Black mark sensor
-
Fonts/Graphics/Symbologies:
- Internal Fonts: 8 alpha-numeric bitmap fonts, Windows fonts downloadable
- 1D Barcode: Code 39, Code 93, Code 128, Codabar, and more
- 2D Barcode: PDF-417, Maxicode, DataMatrix, QR code, Aztec
- Rotation: 0°, 90°, 180°, 270°
- Emulation: TSPL, EPL, ZPL, DPL, CPCL, ESC/POS
-
Physical Features:
- Dimension: 124x108x61mm (DxWxH)
- Weight: 357g
-
Reliability:
- Print Head Life: 30 km
-
Power Supply:
- Output: DC 9V2A
- Battery Life: 7.4V/2500mAh
-
Environmental Conditions:
- Operation Environment: 5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing
- Storage Environment: -40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing
Purpose of Use
Ideal for receipt and label printing tasks in various industries. Suitable for retail, logistics, healthcare, and more.
How to Use
The XP-P323B is user-friendly and easy to set up. Connect via USB, WiFi, or Bluetooth, and start printing receipts and labels. Its OLED screen provides clear operational status.
Supported OS/Application/Industries
Compatible with Windows, Android, and iOS, this printer is versatile and suitable for a wide range of applications across multiple industries.
Benefits & Compatibility
The XP-P323B enhances operational efficiency with its fast printing, versatile connectivity, and durable design. Compatible with various operating systems and applications, it meets the demands of both professional and industrial environments.
Warranty and FAQs
Backed by a 1-year warranty, the XP-P323B ensures long-term reliability. For detailed FAQs, visit the Neotech product services page. Contact our sales representative for support if needed.
Packaging/Weight/Dimension
The XP-P323B is securely packaged to ensure safe delivery. The package includes detailed weight and dimension information, assisting customers in understanding the product's physical attributes.
Shop Today & Receive Your Delivery Across the UAE!
Experience unparalleled convenience with our seamless delivery services covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Fast and reliable delivery guaranteed.
Best Price Guarantee
We offer the best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you are getting the best value for your money.
After Sales Support
At NEOTECH, customer satisfaction is our priority. We provide dedicated after-sales support to ensure a seamless experience with the XP-P323B.
Request for Customer Reviews and Testimonials
Your feedback is invaluable! Please share your experience with the Xprinter XP-P323B to help us continue refining our products and services.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.